Welcome to the Join Up Dots business coaching podcast with Matthew Pollard
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Introducing Matthew Pollard
Matthew Pollard is todays guest on the Join Up Dots business coaching podcast.
He is a man who is really going after it in a big way.
With five multi-million-dollar business success stories to his name in industries as vastly different as telecommunication, construction, and nationally accredited education.
Matthew has been characterized as a true differentiation, niche marketing, and sales systemization powerhouse.
Just like everyone else, he had to overcome many hardships throughout his life, some perhaps harder than others.
Due to a disability, he had a reading speed of a sixth grader at the age of 18, resulting in introversion and an extreme lack of confidence.
In 2007, he fell victim to a glassing to the face, which took 26 stitches, painful plastic surgery, and more than five years to heal.
While others may have let these misfortunes hold them back, Matthew Pollard used them to learn and turned them into advantages that he now shares with others.
How The Dots Joined Up For Matthew Pollard
His favourite saying is, “You decide every moment of every day who you are and what you believe in, you get a second chance every second”.
And now even though he is only in his early 30’s he has a life that has covered many of the dots we see on Join Up Dots.
The good times, the bad times, the successes and failures which have all lead him to where he is today.
So does he look back ever on his life and reflect at the decisions that he has made, that placed him in situations that were out of his control, such as the glassing in 2007?
And does he see where he is, as just the start. Does he see the willingness to overcome these things, as just the loading of the rocket power for his ultimate blast off?
Well lets find out as we bring onto the show to start joining up dots with the one and only Mr Matthew Pollard.
During the show we discussed such weighty topics with Matthew Pollard as:
How when he was at school he recalls suffering from a distinct lack of confidence, and only found that confidence through adversity.
Why he feels the ultimate statement that needs to be sought before any venture is started, is simply working out your “Why” do you want to do it?
How he remembers seeing his Father crying and knew at that point that he was always going to be entrepreneurial from then on.
Why it is so important to set three business types goals and three personal types goals and work towards achieving them both.
How he lives everyday by the rule of “When work stops being fun, then it is time to move on.”
How To Connect With Matthew Pollard
You can also check our extensive podcast archive by clicking here – enjoy
Audio Transcription Of Matthew Pollard Interview
David Ralph [0:00]
Today’s show is brought to you by podcasters mastery.com, the premier online community teaching you to podcast like a pro. Check us out now. podcasters mastery.com
when we’re young, we have an amazing positive outlook about how great life is going to be. But somewhere along the line we forget to dream and end up settling join up dots features amazing people who refuse to give up and chose to go after their dreams. This is your blueprint for greatness. So here’s your host live from the back of his garden in the UK David Ralph
David Ralph [0:37]
Yes, hello there, everybody, wherever you are, it’s Episode 344 of join up dots and I’ve had some really good ones recently. Of course, they’re all good. But the guys recently are seem to be a lot younger, they seem to have this certain spanking is about them. And they seem to have a desire to live their life on their own terms. And I think really, that’s one of the things that is coming out more and more on join up dots that you can actually do that. You can have a life you can enjoy yourself, you can earn good money, but you can do it on your own terms and be true to yourself. And today’s guest is certainly being true to himself because he’s a man who’s really going after in a big way, with five multimillion dollar business successes stories to his name in industries, as vastly different as telecommunication, construction, and nationally accredited education. He’s been characterized as a true differentiator, niche marketing and sales system ization powerhouse. And that wasn’t easy to say. Now, just like everyone else, he had to overcome many hardships throughout his life some perhaps harder than others. Due to a disability, he had a reading speed of a sixth grader at the age of 18, resulting in introversion and extreme lack of competence. And in 2007, he fell victim to glancing to the face which took 26 stitches, painful plastic surgery, and more than five appears to heal. Now, while others may have let these misfortunes hold them back. He’s used them to learn and turn them into advantages. But he now shares with others his favorite saying is you decide every moment of every day, who you are and what you believe in, you get a second chance, every second powerful stuff. And now even though he’s only in his early 30s, he’s had a life that has covered many of the dots we see on join up dots the good times the bad times the successes and failures, which have all led him to where he is today. So does he look back everyone his life and reflect at the decisions that he’s made, but placed him in situations where out of the control, such as the classic in 2007? And does he see where he is as just a star? Does he see a willingness to overcome these things? It’s just the loading of the Rocket Power. But he’s ultimate blast off? Well, let’s find out as we bring on to the show, to start join up dots with the one and only Mr. Matthew Pollard. How are you Matthew?
Matthew Pollard [2:55]
doing very well David yourself.
David Ralph [2:57]
I’m extremely well, I’ve been be coding for Neely, I don’t know, 42 hours today, if there are 42 hours. You’re my last one, Matthew. And so I’m going to go out strong. This is this is all my energy focused on us. Oh, well.
Matthew Pollard [3:11]
Sounds good. Well, I’m an Australian, as you can tell. So Australians talk very quickly. So hopefully I can help you with the energy level there
David Ralph [3:18]
is with the Australians, they have that weird thing, but you haven’t done it so far. But at the end of every sentence, it sounds like it’s going to be a question. And
Matthew Pollard [3:29]
David Ralph [3:30]
Yeah. Have you kind of wiped that out of your vocabulary? Because it isn’t strange thing that only the Australians seem to do, isn’t it?
Matthew Pollard [3:37]
You know, it’s funny, I’ve done it a lot when I first moved to the US. And it’s one of those things that I’ve managed to cut out that public speaking is one of those things that when you go out and you talk, if you ask questions with an upward inflection, it’s fine. But when you make statements, and you do it with an upward inflection, it’s not because it doesn’t engage the audience as much. So I guess that’s one of those things that I’ve had to learn to cut out. Because, I mean, my entire profession is communication. So you know, it’s one of those things I had to work on. However, for most Australians, you’re right, that’s exactly something that they’ve just will never drop.
David Ralph [4:10]
Yeah, I don’t want to do it. And it is it’s, you categorized it very well. It’s a statement, isn’t it? So they will say things like, I’m trying to think how they do. This is a podcast. And it’s not a question. It’s just a it’s a statement statement of fact, is a strange thing. So did you notice a lot of difference? Now you’ve moved over from your base in Australia to America? Or are they quite simple, similar countries? In many ways?
Matthew Pollard [4:36]
Well, it’s actually interesting that very, very similar, but they’re also very, very different. A lot of the mentalities and in America. It’s very much a lineup mentality where I think the Australian version because I guess there’s so little of us, and we’re in the land, same landmass is the entire of America really, that, you know, we’ve had to learn to be, you know, a little bit more flexible, because there’s just not enough of us to line up. So, you know, entrepreneurs and entrepreneurship, and, you know, skipping the queue, a one of those things that I guess is innately Australian way here in America, they seem to have a lot more fear of doing something out of the ordinary, it’s and all of their friends won’t support it. There’s the big crab in the bucket mentality. Yeah, we’re where everybody want one drive you forward. And that’s why I love Austin, actually, I live in Austin, Texas. And Austin, Texas is like Silicon Valley was, you know, 1520 years ago, when it was just starting to get exciting. And Austin loves supporting new startups. And you know, a lot of entrepreneurs, I mean, the word entrepreneurs somewhat become clouded a little bit, it sort of means I live at home in my parents basement one day, hoping to make do something. And in Austin, that people are actually praised and supported in so many ways. And that’s why I love being here.
David Ralph [5:49]
And so do class yourself as an entrepreneur? Or do you class yourself as a kind of hustler?
Matthew Pollard [5:57]
So I commonly am called the rapid growth. And that’s because it’s a lot simpler to say that differentiation, niche marketing and sale system ization, which I unfortunately played you with the I’m having to say, however, a lot of the time I classify myself as a serial entrepreneur. And I think that that basic, what that means to me is that I’ve been successful in more than one startup. And I think that makes a substantial difference. Because I hope a lot of entrepreneurs, fix their businesses so that they can be successful, or create that unique message that’s going to allow them to create that success and that rapid growth under their business. And just that simple separation from entrepreneur in my world means beginner serial entrepreneur means advanced and able to help you.
David Ralph [6:43]
Well, yeah, and that’s why I sort of tied in with the hustle muscle, they the fact that you can get in there and you can do things and you are the rapid growth guy, that that takes more hustle and entrepreneurial spirit doesn’t hate the fact that you’re going into so such different accounts, tick markets and still being successful.
Matthew Pollard [7:03]
I think that the fact that I’ve been in such an eclectic set of markets actually means I’m a true entrepreneur, because anyone that knows anything about entrepreneurship knows entrepreneurs love shiny objects, we want to start businesses and why we’re starting one, we want to start another and another and another. And that’s something that, you know, is a piece of advice I always share with people is that they should be focusing on one thing first, however, that being said, I tend to find that the way I build a business or the rapid growth mentality, my first business I worked very, very hard, I can safely say I worked it I was awake for for a good few years. However, what I did is I figured I figured out a growth hack. And what that was, was instead of trying to be everything to everybody, I found a unique message that separated me from the audience, my made sure that that message, I wasn’t trying to be everything to everybody, I focused on speaking to one group of people. And no matter which business you talk about whether it was telecommunications, what we realized was there was a change in the market. All of a sudden, everybody could get cheaper telecommunications, but they couldn’t get service and it was confusing. So what we did is we opened up an independent brokerage that grew up to be the largest independent brokerage for b2b mobiles business to business mobiles in the country. And what we did was we provided all the service, it didn’t matter what company you went through, you worked with us, and we handled your service, and we dealt with the supplier. And we helped you navigate to get the cheapest price on on your behalf. And that’s what we did in our first business, the last one, which was nationally accredited education, we realized that a lot of entrepreneurs hated school, because you know, they were excited, they wanted to leave school at the year 10, as soon as they could possibly leave, they may have done an apprenticeship to develop a trade like a builder, a plumber, electrician, and even you know a lot of accountants and that sort of thing that are just doing the basic bookkeeping. All of a sudden, they were working for somebody, they realized that they were the best. And then they went out and started up their own business. They were great at their functional skill, but they weren’t great at doing all the business stuff. So what we did is we looked at our strengths and said, Well, we are we have a series of business coaches, we were business coaching business first. And our core strength is business coaching. So what we did is we went out, and we sold the message that we provide business coach training, as opposed to teachers that have gone and gotten education, maybe done a PhD, and now they’re teaching it never done never done it before in their life, that unique message got people to rally to our cause. And we grew to three and a half thousand students, including your equivalent of the top three Premiership teams in the NFL, the Euro equivalent of all American equivalent of Harris scar, sorry, Harris golf is the Australian version, your equivalent American equivalent of Macy’s, and you know, just the Law Institute, and we got, you know, three and a half thousand trades people. And that’s what the difference was. So it was just about finding that unique message, but more so step two, which was finding niches where there was no competition, where we could be whatever we wanted, and charge whatever we wanted, because we were the only people doing it, and then creating a sale system that people could get behind. And you actually convert that into money in the bank. So while I can safely say, I did do the hustle at the start, I learned that if I was smarter about what I did, that wasn’t required.
David Ralph [10:11]
If we took you right back to the early days, I love doing this on join up dots because there seems to be a real synergy to the people that have found their passions in later life and you’re still in your early life. But and and the youngster version of you the real youngster version is our similarities between you and the young Matthew, were you very much into entrepreneurial ventures? Were you out there mowing lawns and earning money when he was in Australia, that kind of thing that the youngsters do?
Matthew Pollard [10:40]
So in answer your question, yes and no. So a lot of people see me as an extroverted person, I’m completely the opposite. I’m very introverted. And especially when I left school, I was completely lost, introverted and terrified to try anything. And by absolute happenstance, I stepped I stumbled into where I am now, the content came as a result of everything that happened in my life I worked for, I didn’t want to go to university because I was terrified, or, you know, I had a rating state of a secret, right, I wasn’t going to last very long, I got very good marks, but I worked very hard for them. And I just wasn’t ready to do that. So I took a year off to go and be a real estate agents apprentice. And that company went broke within, you know, four weeks of me starting and I was without a job just before Christmas. And the only job I could find was a sales job. So I took that on, even though I was introverted and terrified to speak to my own friends out loud some of the time. And regardless of all that, through $93, and the benefit of YouTube and all of the availability that that gave you to all the instructional videos, which you know, I wish I had podcast Back then, I managed to become a what I call a forced extrovert, which is really the ability to run programs and run scripts, but still quite introverted. And I, you know, after this podcast, I will literally sit and do something that’s introverted, to reenergize my myself. On the flip side, when you’re talking business. When I was about 14, I wanted a new computer. And I found out that there were differences or discrepancies in computer parts. And even at that young age, I saw the ability to make money out of arbitrage. And I created a business buying parts of the cheaper stores and selling them to the more expensive ones. And all I did was tell them to save, give me half of the savings from what they were saving on parts and attribute that to my new computer, I made $3,000 in a series of a couple of couple of quick weeks, it really didn’t take long. So I was always very business minded. However, what I now do the public speaking, the helping businesses in substantial ways by being out there and actively talking to them. I was a pitch coach and a judge at Google Startup Weekend. I did pitch fest or pitch fest at Microsoft just recently, those things I would never have done when I was when I was, you know, 1618? I would I would have been terrifying. I would never have done that.
David Ralph [13:01]
And so did you do it now, but do you enjoy doing it? Or is it just part of the game?
Matthew Pollard [13:08]
You know what, it’s the thing I love most. So this is one of those things, I guess it it’s a hard balancing act because people say if you do what you love, you will make money regardless, and you’ll never work a day in your life depending on which way you want the quote to go. However, that is true. However, I didn’t know that I loved that. But it was a fear. It was a blockage due to a fear that caused me not to love it. What actually is true is I love helping people. And I love the ability to be able to transform people and speaking and my new podcast better business coach podcast is a vehicle to be able to help people in a leveraged way. So even after doing speaking, yes, I’m an introvert. So it’s exhausting. However, I love it. And I I’m constantly wanting to do more speaking events, I’m energized by it while I’m on there. But that doesn’t mean that I don’t want to fall asleep about 20 minutes after I finished speaking. And I think that’s a lot to do with the amount of energy that I put into every one of those events to make sure that I can touch as many individuals as possible. And they get the outcomes that they Therefore,
David Ralph [14:09]
I think that’s a key thing, actually that that energy level is what pushes you through. I used to be a public speaker up in the City of London. And I know exactly what you mean, I could do I hours, full pelt. And then as soon as it’s finished, it was like the rug was pulled away from me. And I used to say it was like doing interview after interview after interview trying to do your best all the time. Have you always been able to turn that energy tap on? Have you been aware that that is something that separates you from other people that quite simply go through the motions?
Matthew Pollard [14:45]
Look, in simple terms, yes. But that’s only because I guess I love what I do. And I know why I’m doing it. So I tend to find that a lot of people have lack of energy, because they’re not aligned with what they truly want. One of the things that I do before I start consulting with any client is I get them to write down their goals for me and I use the SMART goal criteria. But realistically, I only use three of the elements, which is what specifically do they want? How are we going to measure themselves getting there? And what timeframe do they want it in? And the reason why I do that is only to get to step two. And step two is right, why it’s important to you. And what happens, especially for overachievers. And you know people that lose energy a lot of the time is they get through the SMART goals really, really quickly. The problem is, when they get to the Y statement, they realize that it wasn’t ever important to them, it was important to their mother, their father, their drunk uncle that once mentioned it at Christmas. And it was never really their goal, it was just something that they embodied as something that they should try and achieve. So what I tend to find, and Earl Nightingale is got a wonderful quote, which is successful people are successful, because they know where they going. It’s as simple as that. And the reason why that quote is so great, is because what is really hard lighting is people that are successful, know what they want, they know their goals, and that’s why they’re successful. And for me, I think the reason why I had this constant energy flow is because I know exactly what I want. And I go out and get it. And one of the things that I always struggle with is when I hit my goals I had deep in energy. So I would set myself outlandish goals, ridiculous goals, and then I would achieve them very, very quickly. Because that energy got funneled into that attainment. Then when I achieved I set myself another goal, I would run that energy towards it. But I was one of those people that you know, I could run all day and forget to have lunch, I remember setting myself a reminder on my alarm clock, that would actually go off at two o’clock because at that stage, if it went off and I hadn’t eaten, then I had to go and do that, because I could just get in that zone. Yeah, the subset to that. And this is something that I probably you probably even find is that that level of energy is great. Like my first business, I had 50 staff, my last business I had oversee the staff. However, when you start doing something from home, like I do a little my business coach podcast recordings at home, and I, I do a lot of the show notes myself, because what I’m providing is all the ideology and the training and the worksheets that I’ve spent over a decade, creating and perfecting, and in the show notes, I put it in detail. It’s like having a franchise business coaching, instruction manual. And I put a lot of detail in that. So I do it all at home, and I do all my writing at home so that you know I can provide the best detail possible. And being able to work from home requires a whole different level of energy. And it really requires you know exactly what you’re doing, why you want it so that you can allocate energy towards it. Otherwise, you just switch on the TV.
David Ralph [17:37]
So So what is your wife? And and and Does your wife change? Or has it remained the same?
Matthew Pollard [17:45]
The honest answer is I didn’t know what why was when I first started. And that was what transitioned. I give you an example. I remember, in 2007, one the young achiever of the Year award in Melbourne, Australia, and I was so excited about getting the award. And I was so impressed with myself, I went home and it was the most depressed I’d ever been. And the reason for that is I was making lots of money. I was living in a wonderful apartment, I had more than one car, I used to have a clothing budget, which was ridiculous. I used to go out and do whatever I wanted. And however I wanted to do it, you know, I wasn’t happy. I just convinced myself that winning this award was going to make me happy because it was going to give me that prestige and recognition, which for a person that had a rating state of a sixth grader to win something like that was substantially important to me. And I thought that was going to give me everything. And what I realized was that it gave me nothing. And I didn’t know why I wasn’t happy. And the honest answer is the reason why I wasn’t happy is I didn’t have goals that were important to me. My father had instilled in me that it was important to be successful, my friends and instill with me it was important to be successful. And they pushed me along. And that’s what good friends should do. However, they push me along to the goals that they thought that I wanted. But what I really wanted do was help people and create businesses and I was excited about creating businesses and I was only working on one. And that didn’t really work for me. That’s why the educational institution or the Institute, the last one was so important to me, I want to help three and a half thousand businesses rapidly grow and create huge amounts of wealth for themselves, and help so many other businesses as a result. And what I now do, through speaking and through coaching, allows me to do that also. And when you say do I know what my goal is 100% I do every day where I feel that I’ve transitioned a business from where they are now, which is the I go through the day to day emotions and every day is the same as the last or a new business where they’re terrified to actually get started. And after a couple of sessions with my or even if somebody goes through my rapid growth or my get get more customers program. The first session is really about creating that unified message. And a lot of the times we craft a completely new nine. And I’ve done certain business liking language, we’re altering them from the Beijing language Academy to China success coaching. And a transition like that creates a whole different level of business vision instead of teaching language we’re teaching, you know, we’re talking accent reduction, we’re talking ecommerce, we’re talking about how to deal with Chinese people and creating a great relationship. It bulks up everything and it transitions a business. And I just had one with a ghostwriter today, and it was no different. We created a wonderful name. And it worked really, really well. And those are the things that I love more than anything. So working in one business in every day coming to 50 staff that needed my help, and I was having a successful business and I was making lots of money was a great goal to have, but it just wasn’t mine. And then all of a sudden, I figured it out, I figured out that what energizes me most is the ability to turn on the rapid growth tab for businesses by seeing something that then being stuck in their own business just doesn’t say, and that’s what gets me out of bed in the morning. As fascinating
David Ralph [21:00]
though, that you are so passionate. And you you know your why? because so many people can’t answer that question because they don’t know themselves well enough. And as you were saying you get pushed along by other people’s perceptions of what you should be doing. And you buy into what society says a good goal to have is, and I think the majority of people out there certainly from the emails that I get. That is the question that they would struggle with most, why? why are they doing it? They probably go with the money, first of all, but you’ve got to go beyond that other people do that when they don’t know themselves well enough?
Matthew Pollard [21:37]
Well, it’s funny that you asked, I mean, I’ve got a I’ve got a speaking event that I do, which is called you’re stuck, and it’s your fault. And the reason for a lot of people not knowing what their true, why is, is they’re not going out. And they’re testing. For instance, let’s talk about the American system, because I’d become shocked at the lineup mentality people have here, but it’s go to the right high school, get the right grades, get into your diversity study really hard. We haven’t really thought about what degree we’re doing. We just know we have to do, why don’t we pick that in 15 minutes, and then we go out and spend the next five years obtaining it. And then that thing gets us into the right master’s program, we have to have a master’s program, then we get into the job. And we start at the bottom and work our way up. I mean, where’s the time that we spend working on goals, it’s just not there. So for me, I had to figure I found into my first job, I had no choice. And then I fell into my first business. And I didn’t have my goals, right. But then I realized that wasn’t happy. But one of the things that I realized that was important was that if I wasn’t happy, I should make change. So when I transitioned into my second business, and my third business and my fourth business, I was always looking for how I was going to be happy. And I wasn’t afraid to take risk. So what I suggest to people is, you know, if you’re if you’ve got a job, and you’re not happy doing that is not your why, then you need to look at transitioning into something else. And so many people say old tomorrow, I’ll do that all tomorrow. Look at it. And Tomorrow’s the wonderful world of it’s just never going to happen. It’s the magic of its magical world, though, because so much can happen. It just never will. So I said I tell people to sit down and write down what they specifically want what’s truly important to them. And then when they get to the Y statements, when you write why, if it’s not truly important to you, you won’t know what to write. If it is truly important to you, it will just flow. And it’s a natural process. your unconscious mind knows why your goals are important to you. It’s your conscious mind that’s telling you what your goal should be. What happens is when you get to the white part, and you have nothing to write, all of a sudden your conscious mind says oh, that’s not my goal. Well, what is my goal and your unconscious mind kicks in and starts to tell you these things. And I know that this for a lot of people who perhaps don’t believe in conscious and unconscious mind might be a little bit far fetched. However, this large studies You know, I’m a master practitioner in neuro linguistic programming. And there’s so many studies to talk about what your unconscious mind is capable of and what your conscious mind is capable of. And I just did a podcast with JV Crump, from conscientious millionaire. And we were talking about the fact that both P and I set tasks for ourselves or set problems that we have to accomplish and and resolve tomorrow, before we go to bed, to allow our brains to work on it for the next day. And by going through and writing down your wise, you’ll all of a sudden realize whether or not you’re congruent with these goals. And then you can start to write new ones. And as soon as you’ve got the wise that make sense, then you can start to go towards those and you’ll find your energy levels just transition and change. And you need to make smart goals for when you’re actually going to try and achieve these goals. Because what happens quite frequently is people say, Oh, one day I want to do that I put that goal over there on the shelf, and on one day going to achieve it and it just never happens. So putting a time frame for achieving it with little baby steps. SMART goals as well on how to get there will transition you out of job into a business or into a new job, or from one business that you’re not liking into a new business that you’re absolutely going to love. But it all starts with physically spending time doing it. And nobody actually spends time actually physically focusing on the goals.
David Ralph [25:16]
Let’s play some words that’s gonna take us to the next part of the conversation then these are words that Jim Carrey said recently, and I love these, Matthew Pollard. So I’m gonna play him again, this is Jim
Jim Carrey [25:25]
my father could have been a great comedian, but he didn’t believe that that was possible for him. And so he made a conservative choice. Instead, he got a safe job as an accountant. And when I was 12 years old, he was let go from that safe job. And our family had to do whatever we could to survive. I learned many great lessons from my father, not the least of which was that you can fail at what you don’t want. So you might as well take a chance on doing what you love.
David Ralph [25:52]
Now, when I speak to guys like you are who are on full flow, I’m always fascinated when I hear that statement to ask the question what your father was like, are you directly influenced by your father in a positive way? Are you going against him? Because he’s very different from you? Or what was the relationship with you and your father? Like?
Matthew Pollard [26:13]
It’s actually quite interesting. My father was retrenched when I was about 14. And it’s still to this day, a vivid memory. And it’s the only memory I have of my father crying. And this was a few months later after he’d been retrenched, because a man that had been in complete control and paid all of the bills up until then, had all of a sudden lost control of his life and didn’t know what his purpose was anymore. And he was a company man. So for me, the result of seeing that actually transitioned to Okay, I’m never going to let a company do that to me. And that’s what I guess a lot to do with where my entrepreneurism started. However, on the flip side, as well, my father, even though he’s a company, man, he has a saying that he always says to me, which is if you have a job you’ve already lost. And he will always pushed me to be an entrepreneur and to start my own businesses, because in his mind, that organization did that to him. He wasn’t willing to step outside that because he had kids, and he had a family and he had bills to pay, and he made those choices. But while I was still young, his words to me was stone, the torpedoes make something of yourself, because if you move into a job you’ve already lost. And when I was 19, I got promoted, you know, I got promoted 11 or 12 times in the space of 12 months, I kept quitting, and they kept promoting me. And this was because I was just doing really well in sales. And they promoted me and I ended up the state manager, I just think I was the youngest by like 20 years at the head office state for the largest sorry, the second largest telecommunications company in our country, and their primary sales division or department that they outsource to. And they had over 2000 staff. So 2000 sales staff, so this wasn’t a small deal whatsoever. And they put me on a salary. And the salary was roughly about 55, 5000 from memory. And you know, for 19 year old, that’s, that’s big money, that’s big money for anybody of any age, especially when they were doing commission only work beforehand. But I was earning over $100,000 as a commission on the salesperson, and they put me on this salary. And I said to them, that they promised that if I did all of these specific tasks that they set out that they were going to look after me for salary when I moved back, because they sent me over to another state, which I grew and made them millions of dollars. And the response I got back was that a person your age should be impressed with the fact that they’re on 55,000 and should be appreciated, because you won’t find anyone else. That’s my age, earning that money. And I went home with that message. And I sort of sat with that. And I told my father and my father responded again, if you’ve got a job, you’ve already lost, storm the torpedoes, you’ve got nothing to lose right now. Go and do it. What I learned is that that was almost right. The bottom line is that if you don’t storm the torpedoes at any age, regardless of what you’ve got to lose, you’re never going to earn the money you truly deserve. So I’ve constantly transitioned from career path to career path from business to business, because I wanted to always do what I loved. And what I found was that when you have more to lose, you have to be careful about how you transition. But it’s not an excuse not to create action or not to take action.
David Ralph [29:25]
How do you know when you’re at the right point, Ben, because as she was talking, I was scrolling up and down your LinkedIn profile. And to be honest, it’s the longest LinkedIn profile ever seen in my life, it goes on forever. So there was a lot of momentum in your life. When do you know when it’s time to move on and when to stick?
Matthew Pollard [29:45]
The honest answer is, is when stopped being fun for like, for instance, with my first business for the first two and a half years, I was having an absolute blast. And then I didn’t want to hear anybody talk about call rates ever again. It just wasn’t one of those things I wanted to hear anymore. I just, it wasn’t fun. I’d already done everything in that market. And for me, I was always about, I believe in Kaizen, which is a Japanese word for continuous improvement over an entire lifetime. And I felt like I’d reached the cap of what I could do in that business. And I then wanted to transition when I moved into education, it was exactly the same until it wasn’t. And now what I realized, and I found my true goal, which is I like to speak and create programs, but you’ll find that, you know, I write for entrepreneur, I write for CEO, I write for top sales magazine, I’m a contributor to all of them, I’ve got my own podcast, I’ve got three books coming out this year. And for me, it’s because all of this is, is is fun for me. And for me, I’m a big believer on constant improvement. However, if it wasn’t fun, and I really just enjoyed doing one thing, which was doing consulting, then I would just do that. So I think, for me, I’m always about driving forward trying new things. And the shiny object thing for me is really important. So I like to be able to constantly be able to test what I found through consulting and speaking is I get to play with everybody shiny objects, because what I teach is rapid growth. And that’s great for me. However, if that ever changed, and it wasn’t fun anymore, then I do some soul searching and work out what to do next.
David Ralph [31:16]
Could could you ever see yourself as d e know the classic lifestyle entrepreneur that ends up on a beach with a laptop, and really sort of lifts it up with a key the by the side makes a few decisions and lives that kind of happy life? Can you see you ever moving to that point, are you willing to be in the hub of it all the time you wanting to be in the hub.
Matthew Pollard [31:39]
So while you look at my profile, you’ll find this one thing that’s not mentioned. And I should subset this that I still made a six figure income while I was doing it from my laptop, however, I spent less than an hour a month on my laptop. However, what I did for 2013 was I spent a year traveling the world I decided that I transitioned from high school straight into a job. And then I work really long hours for a very long time. And then I did my MBA because I got invited to go and do my MBA without doing an undergrad. And it was a big deal. So I went okay, I’ll go and do that. And that was more work and more things that I had to do 2013 I decided you know what I’m going to spend a year traveling. And I spent a few weeks in with some friends in Thailand. And then I flew over to South America or spent three months over there. And the reason why I picked South America was because it’s really hard to get good Wi Fi over there. And I knew that that would allow me to unfreeze to the fact that I was going to enjoy myself. And it was you know, it was absolutely phenomenal. I had a great time. And I really learned to relax. And that was during the time I did Anthony Robbins and a load of neuro linguistic programming, I spend about 30,000, maybe sometimes even more on personal development every year. And during that time, it was all about understanding life and what was truly important to me. And what I realized was that I wanted that gap year that a lot of people take. And so I wouldn’t took it. And I did South Korea for three months, I did America for three months. And that’s when I met my now girlfriend that brought me to Austin. And I did Europe for three months. And then I came back to to spend time with her for another three months before making the decision to move here. So in answer your question, yes, I I definitely can switch off. And I think it’s important that you do that. And one of the things that a night about entrepreneurs, and you actually talked about this just a few shows ago, I can’t remember who it was with. But you talked about the fact that people have the idea that they’re going to be an entrepreneur, because they want to spend more time with their family, then they never get to see their family because they building a business. And one day kids, I’ll get to see you and spend more time with you. Because I’ve got this business, by the way, they’re now 35. And that’s the horrible thing with entrepreneurship. So when we’re talking about goals, I tell people to set three business goals. And I just did a podcast on this, which was I think session number 17, a better business coach podcast if anyone’s interested. But what I talk about is set three business goals and three pillars, the life goals, said the smart criteria, and then write the wise statements. And a lot of times the personal life goals get forgotten about because of the business goals. But people that love to travel or people that like to have quality time with their family, I tell them to set that stuff aside. So for me, what I do is I work healthfully for three years and then take a year off. And that’s that’s the way I love doing things. And for other people, they like to work for months, and then take a month off traveling or six months and then take a month off traveling, or they make the decision that they’re happy not to travel as much. But what they do want to do is they want to be home by three o’clock. And they set that rule for themselves. And because it’s aligned with their SMART goals, the energy level between eight o’clock in the morning and three o’clock in the afternoon is phenomenal. And they don’t need to be there after three o’clock anymore.
David Ralph [34:47]
I think that’s absolutely spot on from the entrepreneurial mindset of these almost mini retirement where you can take time to recharge your batteries before you come back strongly. But of course, the culprit room is the fact that you work, work, work, work work, you have two weeks off, lay in the sun, try and get your energy back and then you’re back at it again. Did you think that life is going to change more to what we’re talking about here being able to work at full pelt for six months, because you know, naturally you’re going to have enough energy restoration straight afterwards.
Matthew Pollard [35:24]
So it’s interesting, I think you have to make the choice that works for you. The reason why I like to work full pelt and then take a year off is because during that year, I got to live in Argentina for a month. And I can safely say I only plan to spend a week there. I ended up being there for a month because I just embrace the culture. And I had a wonderful time, I ended up spending a month in France because the culture there was phenomenal. And I just wanted to hang out and see the place I somehow ended up in Turkey because I had a multi flight and it stopped there. I thought why not spend a week there? These are the things that I love now take into account back then I was single, now I’m in a relationship. So do I want to work full power not see my girlfriend for three years and then take her for a year worth of travel? No, of course not. I want to make sure that I’m around on the weekends, I want to make sure that I clock off at five o’clock. So what I do is I make assessments and I look at opportunity costs for everything that I do. For instance, I’m not in a position where and you know, I’m lucky now that I’m not in a position where I need to worry about every single dollar. And that is something that you set yourself as a goal as the first step of being an entrepreneur, you don’t want to have to worry and a lot of my clients, I’ll say, you know, I set a specific series of sessions, which is three sessions where I go through creating that unique message working on the niche market and creating the sale system. And that is a qualifier for me to decide to work with you because I won’t work with anybody unless they’re willing to make change. And they’re willing to relish the stuff that I’m giving them because I like to make sure I get great testimonials not not didn’t do anything for. So with everything that I do, I look at opportunity cost. And what I found was that by giving up making the decision to create my podcast, for instance, I had to make the decision that I was going to work really hard for eight weeks to get into new and noteworthy. And I know you’re miles from that now 300 and something podcast. However, for me, I realized that I was going to have to work really hard for about eight weeks. And then now I fly to Australia on Sunday, and I spend two weeks with my family and you know, really start to unwind. But when I get back, I’m not going to be working 80 hours a week, that was a decision for eight weeks. And that was the opportunity cost of creating a podcast and providing value to the listeners. But then I stopped to slow down and get back to reality.
David Ralph [37:34]
What I think is so important is the metaphor, and I heard it probably round about the hundredth show. And then again, 200 is that the human body is a battery, and it runs down and we need to restore it. And it seems that our laptops and our mobile phones and our cell phones and all those kinds of stuff, we seem to me more clued up with giving them the full power to operate when we do ourselves. So is it possible to live like you’re living at the moment just on weekend energy? Or do you need to have that bigger time to restore yourself.
Matthew Pollard [38:10]
So I’m going to talk about, I’m going to talk about the battery first because the first thing that is important for people to understand is stress is cumulative. So what will happen and I’m sure you’ve had this situation where something has happened, and it wouldn’t normally have stressed you out or you know, even had an effect on you. But because it happened at this specific time, that lot of other things are happening. It’s just been the straw that broke the camel’s back and throwing you off the handle. And all of a sudden, you’ve got anxiety, and you probably never even had anxiety before. And what I learned growing up was that if you you could always and I was one of those people that crave stress, because I found that stress made me operate at my at my complete optimum. And as a result, I wanted more stress because that meant I was going to work really hard and do a lot more. What I realized is that works to a point. And then after that you actually have a adverse effect. And it’s a horrible adverse effect after a certain point, and some of it is almost and you can’t come back from it. So it’s important to realize that yes, using your terminology, it is a battery now is weakened energy enough to do that. Well, firstly, I’m a big believer in life by design. So every person is different. I know people that have a wonderful time on their weekends, and then they are recharged to go back and do what they do Monday to Friday. But wait a second. What if they actually loved what they did Monday to Friday, nine to five and that energize them, and then their weekend, energize them further. And then they came back and went to work and that energize them? And then you had that rotational effect of energy? Wouldn’t that be better? So for me, I look at what can I do nine to five, I mean, doing this podcast has been a lot of work. And I know I’m saying I’m going off to travel and you know, spend two weeks with my family to regenerate. You know, I need a little bit of sleep. But I’ve had a wonderful time, I’m definitely not stressed. And that’s the thing that I guess I try to set aside for people. If you’re doing a job that you love, or you’re doing something that doesn’t stress you out, then the weekends enough, if you do something you absolutely hate. And you know you might be in the you might be a hairdresser that hates cutting hair, you might be a nurse that hates looking after people because you’ve got all these clients that you don’t want to go to the doctor, you don’t want to go to the hospital or complain about the medication, it doesn’t matter what you’re doing, if you don’t enjoy it, and it stresses you out, that will become cumulative. And all of a sudden, then the weekends won’t work anymore. And one of the subset to that is I find a lot of people go out and get drunk on the weekends. And they have especially this is a problem in Australia at the moment they go out and they have absolute benders. And then they get back on the Monday. And they’re exhausted because the weekend was too big. So there is a you know, I’m a big fan, I used to go out when I was younger. And I still do now and have a great time we just had SXSW in Australia, I’m sorry, in Austin, however, you’ve got to make sure that you get regenerative, regenerating time in your life.
David Ralph [41:03]
Question for you When? When was the last time that you were stressed? Everything seems if I’m this conversation, but you’ve got it, you know what you’re doing. But of course life throws these balls in in at us whenever. So when when was the last time you really felt out of control?
Matthew Pollard [41:21]
honest answer about three weeks ago, I got the flu. And I was you know how important it is for new and noteworthy that you perform for eight weeks. Yeah, produce episodes, and everything works. Well. Unfortunately, I decided to get the flu and lose my voice for two weeks. Not only that, I had an interview with Fox seven in Austin and I was going to be on their morning show and I lost my voice. So there are always little things that circumvent and create stress. However, the way you handle that is very vitally important. And for me, what I look at is I, I went in my head, okay, these are horrible, and I got angry. And I was really frustrated with myself. However, my father taught me a saying we were talking about relationships with father and my father has been a tremendous influence in my life. And my father had a saying, which was, if it’s something that can’t be fixed, it’s the weather, don’t worry about it, just like when it’s raining, if you can’t fix it, don’t worry about it. So as a result, I kept a clear mind about it. And I sent an email to Fox seven and reminded that and let them know that I’d lost my voice. And instead of just saying I’d lost my voice, perhaps because I was too stressed. And I wasn’t thinking I offered them the opportunity to use somebody else similar to my, my caliber. Or we could reschedule another date. And I offered some suggestions, and there’s a response, they rescheduled and the interview went fine. Secondly, what I realized is that a lot of the things that I was doing with the podcast, if I released a few interviews during that time that I didn’t have a voice, then it would still be just as good. And as a result, we still stayed in new and noteworthy. I mean, we lost a little bit of effect, because I couldn’t release as many because I was pretty bad bedridden. However, the interviews, I could outsource the show notes. And that’s what I ended up doing. So again, I did have stress, I had anxiety as a result of that. And a lot of that is manageable if you think about it in the correct way. But that being said, I would be inhuman if I didn’t get stressed.
David Ralph [43:18]
Well, yeah, we all get stressed. But the stresses that I find the hardest are the ones but I don’t know why I’m stressed, I suddenly just seem to be having a moment. And last Sunday, I just had a moment. And normally I’m very positive guy. But for some reason I was just on the downer, and I knew I was coming down, I could just barely. And things were coming at me. And I felt really stressed my shoulders were tight, everything was bad. Now I found that very difficult to deal with because I couldn’t actually understand why I was feeling that in the first place. Yours was kind of more sensible, because there was reasons and you could see what was causing it. Do you ever have those like I’m talking about?
Matthew Pollard [43:57]
So I used to a lot in a matter of fact, years ago, I would have them a lot of the time and the reason for it. And this is something that you’ll learn. And this isn’t something profound that I’ve made up, this is something you can learn through neuro linguistic programming. And that is, a lot of times anxiety comes from, it’s your body’s way of telling you that there’s a disconnect between the actions that you’re taking, and what you actually want. And so what that means is you’re allocating your energy and your efforts and your time into things that aren’t aligned with what your goals are. To take a second flip at that, what happens if you don’t even know what your goals are? Well, then, as a result of that, you’re going to feel anxiety, because realistically, can you imagine playing basketball with a blindfold on, I’d find that pretty anxiety driven. Because what you’re really trying to do is you’re trying to shoot hoops or, or or get a goal, if you like you to turn it into a football analogy, because I know you’re in the UK and everyone’s soccer crazy football craze. Imagine trying to do that and kick a goal, but not being able to see the posts. And you still have to perform, it seems possible and it creates huge amounts of anxiety. And what I guess I suggest to people is that if you truly know what you want, and everything you do is aligned with achieving what you want, then the level of anxiety will reduce substantially. Now that’s not to say you won’t achieve it. For instance, I still get anxious every time I pull up new and noteworthy and see what level I’m on. I still get anxious every time I do a podcast. And I give away something and you know sometimes in your head because you know you Brian, your has this thing of telling you, you know, you’re not good enough. And everybody’s got that little voice inside their head. So when you do a podcast, like we’re doing right now, and I give away a free gift you get that anxiety with? Is anyone going to listen? Does anyone care? Is my podcast going to compete with the 300? And something others that are on that list? Am I going to be the person that gets all these reviews and comments? Or am I not going to be the person are they even going to download what free gift I giveaway. And all of those things can come up. However, at the end of the day, I didn’t really remember that everything that I do is my choice. And as a result, it’s really not that important, important and life is not as stressful as everyone makes out. And it’s we create our own stress. And the best example I can give for that is imagine when you were six years old, or 10 years old, or whenever you first started dating your first boyfriend or your first girlfriend. And can you remember how big an ordeal that was, if they didn’t send you a text message or going back a little bit earlier, perhaps they didn’t say hi to you in the cafeteria. Or if you did, they didn’t have a second to have a chat. That was hugely anxiety creating, but it was something that you just created in your own head. And with all anxiety and all stress, you’re in that same level of control. So I spent a lot of money and I’ve spent a lot of time educating myself on being able to control this. But if you take me 10 years back, I took everything so seriously, everything was so important. I mean, I can remember times where I shared an assignment with somebody. And they got the same grade as me even though I put in so much more effort that I did. And that caused me stress, we’re now none of that would ever worry me.
David Ralph [47:04]
But let’s play the theme of the show. We’re coming to the end now. And these are the words that Steve Jobs said back in 2005. And this was a man who was driven and I’m sure that he had stressful moments all the way through his life, but he overcome them. And he left the legacy, not least these words, this is Steve Jobs
Steve Jobs [47:21]
Of course, it was impossible to connect the dots looking forward when I was in college. But it was very, very clear looking backwards 10 years later. Again, you can’t connect the dots looking forward, you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something, your gut, destiny, life, karma, whatever. Because believing that the dots will connect down the road will give you the confidence to follow your heart, even when it leaves you off the well worn path. And that will make all the difference.
David Ralph [47:56]
So what do you trust in Matthew?
Matthew Pollard [47:59]
What I trust, and I trust, I have this saying that I always have said, which is everything always works out. And as a result, every time I don’t get an interview or something doesn’t go? Well, it’s got to have been for a reason. When things go really, really well. It’s because everything always works out. Now I find that that’s a very simple saying, however, you know, people talk about the glass half full of the glass half empty. And for me when I say everything always works out. Other people will say to me, you can’t say that. Because sometimes things don’t. And I choose to believe that everything does. And as a result, I’m generally nicely surprised. And I think that’s a much nicer way to live your life as opposed to what if everything’s going to go wrong over time. And when you’re talking about connecting the dots, because I have that belief that everything’s always going to work out. As long as I have alignment with my goals, and I’m creating energy towards those goal achievements, then for me, everything does work out. And it’s nice and simple. You know, we spent a lot of time talking about personal understandings of life and the direction you have in your life. But it also works in my business for me, I have my belief that everything’s going to work out. So when I create these unified messages for people or for myself, I pick niche markets, and I create the sale systems, my view is that everything’s always going to work out. And as a result, when I tell people that this is going to work out for them, they take it away, and they confident about it because they believe me. And Surprise, surprise, pretty often, most of the time actually, everything always does, we might have to do a little bit of tailoring from here, you know, here and there. But 90%, 100% 99% of the time, it generally just works out. And I think it’s got a lot to do with the belief system that I have. People will always say to you, when you look retrospectively, you can always nitpick certain things that you did wrong. And I see this happen all the time. You can revel in your sick people don’t revel in their success, but they completely beat themselves up when things go wrong. And it’s fine to look back and say I did all these things wrong. But not if you don’t reveling your own successes. For instance, you’ve got yourself 200, and something reviews on iTunes. And that’s a phenomenal effort. I mean, a lot of people only have 10 1520. And that’s exciting. And it’s something you should absolutely, you know, be pumped about at all times. But I’m sure you spend more time focusing on all the little things that go wrong, because in retrospect, you can focus on those things and fix those and they’re important to look at, but you spend no time getting excited. So for me, my belief, and what I get from that message is, believe in yourself believe everything will work out, set your goals and all the dots will align. If you don’t have set goals, then the energy can’t possibly take you.by.dot.to, the place that you want to be, therefore you have no alignment, and you won’t see the dots lining up.
David Ralph [50:46]
So what was your big vision? Looking back over your lives up to this point? What was the dot where Matthew Pollard really started to make his move.
Matthew Pollard [50:55]
So for me, I was always successful in business, right from a very young age and really successful in sales, even though it wasn’t my thing. However, that wasn’t my true purpose. My true purpose was when I realized the fact that most people didn’t know how to truly make their product unique and be noticed in a crowded market. And what I realized is that it came simple to me it was an easy thing that I did I could I every time I have a consultation with a client and I start working with them for the first time I give them some homework, I sit down for two hours before we get on the call. And by the time I’ve gone through and worked out all this stuff, by the end of that call, we have created a unified message, a specific way of branding that just differentiates where they can charge what they like, because their specific clientele will pay it because of that unified message. And for me, as soon as I realized I could do that it made me much more successful in business. However it was when I realized that I loved helping people more than anything to do that was was was the biggest thought of all.
David Ralph [52:00]
That’s when it all comes together, isn’t it when you when you know you don’t when you know your key values?
Matthew Pollard [52:07]
Well, it’s more than that as well, isn’t it, it’s when you know what you’re truly good at, that’s only half the journey. It’s how you align what you’re good at to the world. For instance, if I was a really good architect could be a really good architect working for really great architectural firm. And that could make me completely happy. Or I could have a one man band operation or solo printer open operation, where I just sat at home and did a couple of odd houses and probably made more money than the person that worked for the big firm. And that would make me truly happy because I spent time with my family. It’s knowing what you’re good at, and what your absolute value that you provide to people is, and then aligning that with what gives you the most energy when you’re providing it.
David Ralph [52:52]
Well, this is the end of the show now. And this is the part that we call the Sermon on the mic when I’m going to send you back in time to have a one on one with your younger self. And you if you could go back and speak to the young Matthew, what age would you choose? And what advice would you give? Well, we’re gonna find out because I’m gonna play the theme tune. And when it Phaedra This is the Sermon on the mic.
Unknown Speaker [53:19]
Speed of the show.
Matthew Pollard [53:34]
So little Matthew, this is big Matthew. And we’re about I little Matthews about 18 years old. And he’s very, very lost at the moment. I know that you thinking that you just can’t compete in the world because you struggling to raid you in education is hard. And everybody tells you education is the most important thing. And education is vitally potent. And I can tell you that you’re going to master education in the future. But right now, the most important thing for you is that you need to learn what you truly love. You need to align yourself with what you truly want. And at the moment, I know you lost. The important thing that you need to know is that everything always works out. And if you do what you father saying, and just storm the torpedoes, and go after what you truly want. And be true to yourself, you’ll know that it will always happen for you. Robert Kiyosaki, which is a book that you haven’t read yet called Rich Dad, Poor Dad talks about not waiting for all the lights to be green. And my honest suggestion to you is that whatever you put your mind to, you will succeed. As long as you don’t think you have to know about everything before you start. So just get moving, take action, it’s the most critical thing that you will ever do. And you will find that if you’re doing what you want love and you are aligned with your goals, you will have boundless energy to achieve that. Good luck,
David Ralph [55:05]
Matthew, how can our audience connect with you, sir.
Matthew Pollard [55:09]
So you can connect with me in a couple of ways. If you find my podcast, you’ll be able to hop on iTunes and type in better business coach podcast.com. If you type in my name in Google, Matthew, Paula and I’ll come at number two, number three, and you’ll get to see that awesome LinkedIn profile that you spoke about before David You can also type in linkedin.com, forward slash Matthew Pollard speaker or facebook.com, forward slash Matthew Pollard speaker, as well as that you can also find me on my website, which is Matthew Paul odd dot guru, I also have a wonderful gift for your people, which for anybody that has a business, and is one of those people that you know, wants business coaching, but can’t quite afford it yet. Or perhaps you’re a business coach yourself, I’ve actually given I’ve actually set up a special link for your listeners where they’ll be able to download worksheets about how to coach themselves in their own business, or that they can use out with their clients straight away. And that’s available at Matthew Pollard dot guru forward slash david and these are worksheets that I haven’t released on my own podcast yet. And they’ll really help you understand your own business or really help you in your coaching business. So I look forward to seeing you on any one of those mediums
David Ralph [56:20]
where I have over links on the show notes. Matthew Pollard, thank you so much for spending time with us today, joining up those dots. And please come back again when you have more dots to join up. Because I do believe that by joining up the dots and connecting our past is the best way to build our futures. Matthew Pollard. Thank you so much.
Matthew Pollard [56:37]
Thanks very much, Mike. This is a great time.
David Ralph [56:41]
Thanks for listening to today’s episode of join up dots brought to you exclusively by podcasters mastery.com. The only resource that shows you how to create a show, build an income and still have time for the life that you love. Check out podcasters mastery com now
David doesn’t want you to become a faded version of the brilliant self you are wants to become so he’s put together an amazing guide for you called the eight pieces of advice that every successful entrepreneur practices, including the two that changed his life. Head over to join up dots.com to download this amazing guide for free and we’ll see you tomorrow on join up dots.