Ty Crandall Joins Us On The Steve Jobs Inspired Join Up Dots Podcast
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Introducing Ty Crandall
Ty Crandall is our guest today joining us on the Steve Jobs inspired Join Up Dots podcast.
He is a man with many plates spinning at once, not least agreeing to be appearing with us today.
He is an internationally known speaker, author, and business credit expert.
He is the CEO at Credit Suite where he created and continues to grow one of the biggest and most credible business coaching operations in the United States.
With 16+ years of financial experience, he is widely recognized as an authority in business credit building, business credit scoring, and business credit repair.
He is the author of two popular books, Perfect Credit and Business Credit Decoded, but that little list tells you just a little bit of the story.
As although knocking it out of the park in conference halls across the world, his working life started in a very different position all together.
How The Dots Joined Up For Ty
Back in 1994 you could have found him working for Uncle Sam at the Wright Patterson Air Force Base, in America helping recovering cardiac patients after open heart surgery.
So how did he transition from that point to being one of the people that business’s ask for when it comes to credit scoring?
And did Uncle Sam give him the working practices that have allowed him to flourish, or has he got to the top despite of that fact?
Well let’s find out as we bring onto the show to start joining up dots with the one and only Mr Ty Crandall
During the show we discussed such weighty subjects with Ty Crandall such as:
Why the kids of today have such an opportunity to discover the possibilities that are available to them, by living them for real or through videos and online content.
Why he recalls being a child and loving nothing more than being excited of having many different things on the go at once (not much different from how he is today)
Why if you focus all your energies into something with all your heart, then ultimately life will start helping you out.
How all the decisions that his parents tried to correct or talk him out of doing, have turned out to be the best that he has ever made.
Ty Crandall Books
How To Connect With Ty Crandall
You can also of course dive head first into thousands of podcast episodes at the JUD’s archives
Full Transcription Of Ty Crandall Interview
When we’re young, we have an amazing positive outlook about how great life is going to be. But somewhere along the line we forget to dream and end up settling. Join Up Dots features amazing people who refuse to give up and chose to go after their dreams. This is your blueprint for greatness. So here’s your host live from the back of his garden in the UK. David Ralph.
David Ralph [0:25]
Yeah, sorry for everybody and welcome to Join Up Dots Episode 501. And yes, I am live from the back of the garden. And I’m actually cold today. I don’t know what’s the matter with me. I will be chilly here. And it doesn’t help you when I say I’m chilly. And my guests aren’t talking about blue skies, palm trees and Florida weather and how it’s in Paradise, but I’m gonna get past that because it didn’t start the vibe on a good way but he is a man who deserves to have that kind of thing because he is he spinning many plates that one’s not least agreeing to be appearing with us today. He’s an internationally known speaker. offer and business credit expert. He’s the CEO at credit suite where he created and continues to grow one of the biggest and most credible business coaching operations in the United States. With 16 plus years of financial experience. He’s widely recognised as an authority in business credit building business credit scoring, and business credit repair. He’s the author of two popular books perfect credit and business credit decoded. There’s a lot of credit words when we get into that in the conversation. But that little list tells you just a little bit of the story as although knocking it out of the park in conference halls across the world. He’s working life started in very different position altogether. Back in 1994, you could have found him working for Uncle Sam at Wright Patterson Air Force Base in America helping recovering cardiac patients after open heart surgery. So how did he transition from that point to being one of the people that businesses are small when it comes to credit scoring? And did Uncle Sam give him the working practices that have allowed him to flourish. Well, has he got to the top despite of that fat? Well, let’s find out as we bring onto the show to start joining up doors with the one and only Mr. Ty Crandall.
Ty Crandall [2:10]
How are you, sir? I’m great. That’s the best introduction I’ve ever had. Thank you so much for that.
David Ralph [2:15]
Yeah, we’re known for that on here. We like to do our research we now if I had known that you were in Florida with palm trees, I wouldn’t have spent so much time you see that the mood the mood has turned on the show already.
Ty Crandall [2:28]
I told you it’s a bad idea to discuss weather this time of year when you live in this place.
David Ralph [2:34]
And have you always lived there? Are you a Floridian?
Ty Crandall [2:37]
No, I’ve been down here for about 16 years actually. So I’ve actually been in Florida for 16 years. You know, as you mentioned, I actually went into the I actually went into the military to see the world to see you know, the country. And I’m from Indiana originally and they put me in Ohio, which is literally an hour and 15 minutes from my hometown. So that strategy failed. missing. Billy, and I ended up getting out of the military. About a year later, I ended up moving down here. So I’ve been down here for going on about 17 years.
David Ralph [3:06]
He’s fascinating this military story, you’re about the eighth person that has told me about that they join the military to travel. And I think one of them spent all these time in Texas, another one didn’t come out of his home state. He’s just been sort of ridiculous. Is that something that you think that people still think that is a good way of travelling the world because nowadays, you know, you can jump on Skype and travel the world can’t hear.
Ty Crandall [3:32]
You can and in the military, it’s a little bit different now because with you know, as much presence as our military has in so many other countries, and so many different, you know, coming out of a few wars, you’re pretty much going to travel now, but it’s not necessarily the places you want to be. But you know, I gotta tell you, you know it right now this year, last year, a lot of my friends that I was in with and served with are now retiring, and it’s interesting because a lot of them I’d say about half of them are retired. Hiring in other countries, so not only they travelled to, you know, 510, some of them 20 different countries, but a lot of them now have chosen their permanent residences and other countries. So it’s definitely a great way to travel. And then a lot of the places you travel, you get even more money just as a result of the travelling so it’s not the only way. But nowadays, when you join the military, you’ve got a pretty good chance of being placed in a lot of different places.
David Ralph [4:23]
So So while we’re talking about the military is interesting, did it give you a background for entrepreneurial success, the structure the organisation has that helped you or hindered you?
Ty Crandall [4:37]
There’s I don’t think there’s anything I’ve ever experienced in my life that’s ever hindered me. You know, I think everything that you go through is building blocks to who you become. And the military was no different than military was fantastic for me, because, you know, coming out of high school, I didn’t know what I wanted to do, and I don’t think a lot of people do. And then the expectation is that you go into college when you have no real world experience and still no real idea of What you want to do so I think it’s very difficult path for a lot of people to take that step and be able to figure out at that age and stage of their life, what they really want to do for the rest of their life to get a degree and go and do that. So to me, I realised this very young and it was a great stepping stone for me, because it helped me to kind of not be with my parents and family still have kind of almost a motherly figure because your insurance and things like that are covered, you don’t think about that, get a lot of real world experience and do things that you could just never do in the civilian side out of the military at a very young age. And, and like you said, it gives you a lot of structure. It gives you a lot of discipline, it teaches you a lot of things. It helped me in the sense to become an entrepreneur, because it helped me quickly realise that the military and outside of the military, the structure is broken, you know, inevitably, you’re going to end up working for people that you kind of know more than you’re better than at the job and and they’re your superior. So I learned that kind of the hard way in the military, and it’s kind of designed to To promote people eventually, even when they don’t have the skill set knowledge and abilities that you have and inevitable, you kind of working for under people that, you know, you, you can definitely kind of work circles around. So I think that’s one of the biggest things that I got out of that is realising, wow, I couldn’t survive in this kind of structure for the rest of my life like No way. And that was the beginning path for me to realise that I had to kind of make my own way and do my own thing.
David Ralph [6:27]
He’s interesting. You’ve said the same phrase twice, once coming out of the military, and once going into college or university, about the rest of your life, getting a degree that will help you for the rest of your life. Do you think people still sort of operate that way? Or has the job life gone forever?
Ty Crandall [6:46]
And that’s a really good question. And I don’t know, you know, I don’t I don’t really know how people think about that nowadays. I think. I think a lot of people kind of crave stability. So I think that that craving of stuff. abilities still probably leads people into something that they’re going to do now that they want to be able to have real success and build upon for the rest of their lives. And then I think there’s still a group of people like me that are just antsy and will probably never be able to do just one thing for extended periods of time and kind of have to have that versatility and that that differentiation between doing different things, but I think, yeah, I think the vast majority of people crave stability and security. And I think there’s a lot of people out there looking for something even at a very young age, that’s going to make them a lot of money and something they’re going to be able to invest their time, energy and effort into. that will be you know, benefit them lifetime, the lifetime lifelong,
David Ralph [7:40]
because I would love to think so that’s one of the things that I would love somebody to come back to me through Join Up Dots and say, because of this show, my kid decided to do X Y Zed. I think a lot of us at the age I’m 45 years old, it’s very difficult to change direction. It’s not impossible because I’ve done it, but it’s very Difficult, you have family, you have responsibilities, and you have all these kind of excuses in your head, why you can’t do something why it’s too late. But the next generation coming up the kids, they have got the opportunities that we never had just because they see no obstacles, they can see youtubers making vast amounts of money, they see sports stars becoming models and Hollywood actors. And there just doesn’t seem to be any boundaries like I had when I was a kid where it was, right you go to college, you get your qualifications, you go into an office, and that’s it until you retire.
Ty Crandall [8:35]
Well, there’s no question of that. And, you know, it’s not even looking at somebody that’s a YouTube star. But for example, if I want to know what it’s like to drive a backhoe for a living, or to be a construction worker, I can go to YouTube and figure that out. I mean, I can turn on the TV and there are reality TV shows that dive into all different types of professions. And if you think about that, when I was younger, if I wanted to know what a construction worker really did, you know, the choice I had really were, you know, go to the library and try to find a book on it, or try to find one that I knew and try to shadow them. So, you know, kids, and I look at my four and six year old, it’s amazing the massive amount of information that they absorb at such a young age because of video, because so much is relevant, because we’ve moved from a society where you go from trying to solve a problem to now where you go to get the answer to the problem. Yeah. And I think it’s a big shift. And I think it’s a great shift, because now you have a lot more information to make these decisions based on and when I was younger, you didn’t i didn’t have that option. It was like I said, you kind of expected to go into college, figure it out without no real world experience and hope that your gamble is correct. Whereas nowadays, by the time I think the same kids get to that stage, they’ve had a lot of experience, whether it be real world video TV, things they’ve seen have so many different industries that they have a much better feel for what it is they might want to do.
David Ralph [9:58]
So you came out the middle The tree and you looked around and thought, What do I do with myself? Or did you kind of have it planned? Did you transition?
Ty Crandall [10:08]
Well, I planned on I love the medical space. It was it was brilliant, astonishing thing to military. I mean, I was 20 years old, in open heart surgery, with doctors explaining to me every step of the way at what they were doing. I mean, this was just it was astonishing it at the age that I was the ability that I had, I would work at night, I would get off and I had the ability to listen and watch it on any surgery I wanted to. So I would finish work and then go into surgeries all day. And sometimes I would be there another 1012 hours just watching and partaking in different surgeries. So it was just amazing. And I love medicine. So when I got out my plan was to stay in medicine and that’s exactly what I did is I went right to a civilian hospital. But I had a really a shock factor because what they let you do in the military, they don’t even let you do a fraction of on the civilian side. So you know I have went from this very exciting position at a very young age to Something that wasn’t as exciting to me. And so I kind of started to lose my interest. And at the time a friend of mine had gotten into sales. And I thought, you know, that kind of seems like something cool because I’m now surrounded by people that I know a lot more than they do. And I can’t even do a fraction of what they do, and they get paid more than I do. And I kind of had a desire to go to a place where I could get paid what I felt I contributed value wise. And that concept was very sexy to me was very appealing. And so then I got into sales, and I continued to go to school for medicine, but it quickly just turned itself around. I mean, I was started making more in sales than I would have made it when I graduated school and medicine. And it just became like, Wait a second, does this make sense? I’m gonna spend the next, you know, five to eight years in school to make less money than I’m making now. Whereas if I continue to do this for five to eight years, I could reach a level I would probably never be able to reach at that point. And that was a big decision for me. And then ultimately, I’m not That decision and then move forward with a with a sales and finance career.
David Ralph [12:04]
I’m not sure that that’s right. If I’m listening to you, it seems to me that yes. Okay, that that is a way of explaining your decision. But I, I would imagine that it was the kind of boredom of actually having those three or four or five years planned out ahead of you. You seem a very excitable person, the fact that you say you get a bit antsy, and you seem to want to juggle many plates at once. Wouldn’t be the key thing to say it was more exciting to be in sales and having a future planned out, then actually stabilising it and going into sort of education system.
Ty Crandall [12:39]
I think there was a difference between living my life for my parents expectations versus my own, you know, and I think that’s easiest way to explain it was that that was the transition where I started making decisions for myself. Whereas before I kind of went through the path that I was raised to be leave that I was supposed to follow. You know, my parents never happy about the decision to go in the military. But then when I went in, they were very happy with that. And they enforced college the importance of college. And of course, that’s because that was something they didn’t do when they were younger. And they had to do when they were older, and they wanted me to learn from their mistakes. And so I think they were very insistent of me going down a path that they felt best for me. And I thought that was a smart path. And then I started to get older and realise that that path wasn’t the path for me. And how old were you?
David Ralph [13:28]
When when you started to think this isn’t the path to give our listeners an understanding how old we
Ty Crandall [13:34]
are? You know, like I said, I think I was well, let me think about this. You know, I think it was probably about 2020 years old, right? Well, probably about 20 to 20 2020 and probably about 22 years old was when I really started to realise that, you know, the path that I was going down with, you know, staying in medicine and going and getting going through college and getting a career and staying doing that the rest of my life just wasn’t so Something that was really appealing for me. And that’s when I kind of started to almost rebel against myself and try to go find into sales and things that were so much different to find what really did interest me to take more of an interest in things I found to be intriguing to see how I fit within that realm versus the world that I always kind of believed that I was meant to be in.
David Ralph [14:21]
So like, let’s take you right back in time, like we like to do in Join Up Dots because what you’re talking about now is something that obviously, is fundamentally you you were finding things that really ignited you. What was the coming the four year old, five year old six year old tie, like, was he somebody that was whizzing around and getting into adventures and enjoying every moment?
Ty Crandall [14:45]
Yes, very much. So. I think I was a hog for attention and I would do anything, even sacrificing my own health to do so. So I was an adventurous kid. You know, I was always outside I was always playing I was always very, very, very active. They’re very energetic. I’m just always busy doing all different types of things.
David Ralph [15:05]
And so it’s not a shock, really. But you go from VAT, to being really excited in the military because things were happening around you, and you were getting in bold, to then feeling bored afterwards that that that kind of stimulation was taken away from you. That is your essence. And that’s what you’re doing now. And that’s what we talk about on Join Up Dots all the time. And it’s a message to the listeners, that if you’re in something that you don’t like, more often than not, it’s not the thing, it’s you. And you’ve got to find the thing that ignites your own passion and start working towards fat. So you were quite aware, weren’t you but you needed to be excited and stimulated on a daily basis.
Ty Crandall [15:45]
I absolutely I think I you know, I was that way, but I didn’t know I was that way. And then as I got older, I really became very interested in human psychology and I got a lot into personality profiling, and it was astonishing to me to actually learn how thought how other people thought. And you know, now as I’m much older and I have a four and six year old, I gotta tell you, it’s amazing to me how much this is just who you are. You know, I really thought that your upbringing and the social environment you were in had so much to do with who you become. And now with little kids, I realised as nothing. I mean, it has a lot to do with it. But you are fundamentally who you are. My kids have their own unique personalities. They’ve had it since infancy. They are who they are. And now that I recognise and understand those things, I’m able as a parent to cater to them, and to be able to put them in interest and put things in front of them that cater more towards their natural personalities. And it’s astonishing. It’s really cool to watch them take off in those areas whether my daughter be more of an arts area and my son be more of a logical engineering type mind. So I think a lot of that is you are who you are. But I think the difficult part for a lot of people is that they never figure that out. And you’ve got to first kind of figure out who you are. And I think the best way you excel in life is to know who you are, then start realising what your natural strengths and weaknesses are. And then playing on those strengths to be able to advance you in your career in your business in your life, and then also actively working to offset and improve upon those weaknesses.
David Ralph [17:23]
I think that’s spot on. I think you are Yeah, I am. Well, I am. And I think it’s absolutely true. You are, I’m no different from the very small child. Now I think where we struggle as, as a planet is we like to please other people. So we like to please our parents and we like to please our friends. And so more often than not, we choose routes that we think are pleasing for other people, but not necessarily the right one for ourselves. I left college when I was 17, no 16 and I said to my mum, because I was still living at home at that stage. Right. Okay. I am Gonna take six months off. And I thought I’ve done enough of the education system, it’s time for me to rest. And she said, No, you’re going to a job. And she basically wrote out all these letters to banks. And I got two interviews, and I had to go to the interviews, and I got both jobs. It was really disappointing. And I kind of just fell into that I had no plan at all about what I wanted to do, but I did it because I didn’t want to let them down. Now I look back now and I wish I could go back and shake myself and say, you know, just do what you want, because it will come right for you. But we do the paths, don’t we? We do the path because because we like to please.
Ty Crandall [18:36]
Absolutely. And like I said, having little kids I realised that firsthand that the year you just even as a very small child and through your whole upbringing, you live to please your mom and dad, and you get older and you don’t think that you kind of rebel you kind of think you’re your own person, because that’s just kind of what happens at that stage in your life. But you’re really going down a path if you really look at it from A 10,000 foot view, you’re kind of going down their path, you’re going down the parent, your parents path, the path that they kind of want you to go down. They’ve kind of bred you to go down a certain path. And in and I think sometimes you think it’s your own, but you’re not. And then I think we hopefully, we all see, maybe some people don’t. But I think we all then reach a point in our life where we start to self correct. And we start to realise that Wait a second, this isn’t really what I want to do. This is a really my path. And some people stay on that path. And they stay on that path indefinitely. And they’re, you know, much, much older than you and I and they’re still on that path of pleasing other people around them and their family. And then I think other people kind of rebel and say, Look, this isn’t for me, they resist and end up going down a completely other path. And those are the people that in my experience, become the most successful the people that as you said, they end up finding their passion and they end up really figuring out what drives them and what motivates them and what they love to do what they’re passionate about. Those are the people in my experience and from what I see that end up changing the world.
David Ralph [20:04]
Let’s play some words from a man who didn’t quite change the world. But he certainly left a legacy with these words. I love him. Jim Carrey.
Jim Carrey [20:11]
My father could have been a great comedian, but he didn’t believe that that was possible for him. And so he made a conservative choice. Instead, he got a safe job as an accountant. And when I was 12 years old, he was let go from that safe job. And our family had to do whatever we could to survive. I learned many great lessons from my father, not the least of which was that you can fail at what you don’t want. So you might as well take a chance on doing what you love.
David Ralph [20:37]
Good words tie.
Ty Crandall [20:39]
I love it. Yeah, I’ve listened to that graduation speech many, many times the whole even the full Burj version from him, and it’s very, very, very inspiring. And it’s very, very, very true. I mean, that’s the way that it is you can kind of live your life doing you know, being playing safe and not taking the risk, or Heck, you just go for it. And I think that what life is about is you have to believe with all your heart that you have the ability to do what it is you want to do. And what’s really interesting and what I’ve seen in life is that when you come into it with that kind of belief and passion, you get what it is you strive for. And I think that’s the problem is so many people is they don’t know what to strive for, and the people that figure out what to strive for, it’s almost inevitable that you’re going to get it when you focus so much of your energy on it. So I think that’s very inspiring, very powerful. And hopefully a lot of people can end up finding their way because when you do that, that’s when you really have the life that you’ve always wanted to have.
David Ralph [21:38]
I think what you said there really needs to be dis dis summarised, again for the listeners in case you missed it and what Ty was saying there, if you find the thing that you really love, and you put your passion and your heart and your soul into it. After a while it will hit a tipping point, and then it starts coming back to you and you can’t fight it off. I’ve explained And stick with this show, I’m sure Ty has as well, in the early days, you’re slogging slogging slogging, but you’ve still got that passion to get up each morning, even though you’re not seeing the rewards, but then it starts to go your way. When did you start to feel that in your own lifetime?
Ty Crandall [22:17]
And I don’t really know, I think it’s kind of been almost a roller coaster, you know, you kind of have your peaks and your lows, you kind of have more thing, everything is going your way and not but I believe that since my early 20s, I really have I think, you know, I kind of discovered the secret of life, which is that, you know, really your reality is just a manifestation of what you come up with in your mind. I mean, your mind you know, you doesn’t your your brain doesn’t differentiate between reality and what you programme reality to be. And that was something that I end up learning at a very young age in my early 20s. And I’m like, this cannot be real. And then I started looking into so many different topics and interests, and they all came back to that exact same theory. So I learned that probably in my early 20 so once I realised that started living my life by that, then I really found it to be an amazing life. But I think one of the biggest, most interesting things I see is that I have very clear cut goals. I know where I’m going in a year in five years, and I am still astonished to talk to so many people that have no clue. And that’s amazing to me that so many people expect to have the kind of life they always wanted to have, but yet they have no direction. They don’t even know which way they’re driving the car, you know, and they’re expecting to get to where they want to be. So to me, that’s truly a disappointing thing that I see in a lot of people. And I’ve learned that if you have a clear cut goal, and you know where you want to be that, like I said, it’s inevitable, you’re going to get there because it takes so much of your mental focus. The biggest problem I think holds people back is that they don’t know where they’re going, and they’re just trying to figure out the path to get there. But if you don’t know where you’re going, it’s impossible to be able to figure out that path.
David Ralph [23:56]
I think what Napoleon Hill I think it was Napoleon Hill said was Whatever the mind can conceive and believe it can achieve. And that’s literally what you’re saying now, isn’t it? As long as you start with, right? This is what I want to go for, this is what I really want to go for. And I really believe I can do it. And it may not happen today, it may not happen tomorrow, it may not happen in two years time. But as long as I keep on working towards that, it is achievable. And I think that what we’re saying on this episode is a real powerhouse is you’ve got to start, you’ve got to start you’ve got to start by looking around. Don’t just stay in your one track zone. But But look around and do evening classes and watch videos on YouTube that you wouldn’t normally watch and just become more aware. What do you think time?
Ty Crandall [24:45]
I agree completely. I mean, you have to have some kind of general idea of exactly where it is that you’re going. You know, you have to and I believe that you kind of throw that up to your subconscious mind. Once you get an idea and you say, look, I want to be a business owner. Then your brain goes okay, you want to be a bit business owner, let’s dissect this thing and see what kind of opportunities we can throw at you. And then what I believe beyond that point is that success happens when opportunity meets preparation. So you know, it’s just a matter of you continuously preparing that this is what you’re going to do. And what happens is, then when you stay focused like that life throws you the opportunities. And you have to, of course, be wise enough to recognise those opportunities when they come up and be prepared to take them when they come up. And I think when you do that, and you keep yourself on a path to get to one place, then those opportunities present themselves and if you’re wise enough to take those opportunities, even if it pushes you out of your comfort zone. That that’s how you really get to a point where you find your true passion.
David Ralph [25:40]
You know, you’ve obviously found your thing because you’re working within it. You’ve written your best books, perfect credit, business credit decoded, your business credit scoring expert. Now for me, I’ve been in banking and insurance for years and years and years. And those words sound boring to me. I just look at them. I’m listening to you talk. And you are absolutely on fire. You’re almost like more a motivational speaker van, a credit scoring expert. How did that come together? Because I’m struggling to see how to fuse so perfectly.
Ty Crandall [26:14]
My dad’s a banker, and I always said, I’m like, how could anybody be in the financial services? I mean, how could you go to work and sit behind a desk? Like how could anybody do this? So that was the furthest thing that I ever wanted to do, which is, I think one of the reasons that I was so attracted to medicine. But you know, two things that I’ve learned along the way is that I love business. I’m one of those guys where, you know, I can hear what somebody does, and I’m like, I want to do that. And then I hear what somebody else does. I’m like, I want to do that. I just love business. I love the concept of the idea that you can recognise a problem and then create or run or have or offer a product or service that solves that problem and makes a difference. That concept to me is just amazing. It’s just astonishing. And to live in a country where I have the ability to do that when other people don’t, or other people or even the careers they have are chosen for them, to me is just an amazing blessing. And then I combine that with I love money. It’s not like I love to have money. And it’s a greed thing. I just love capitalism, I love the idea of then being able to offer that product or service for a fee, and then somebody to pay you that money because you are offering something that changes their life and provides value. So to me, I love what I do, because we help small business owners get money. So it’s like it combines two things that I’ve always been very passionate about. And I still wake up every day and go, like this can’t be my life. Like I have the opportunity to do two of the things that I’m absolutely most passionate about, which is to help business owners get money and to listen in here and see how so many different types of businesses operate and function small to big and then be able to get them the capital to succeed. Hear all those success stories of a man I couldn’t have done this without you. And this is what I took. And this is what I made it into. And, and just to get to be front row for this is this, it’s it’s the coolest thing ever. It’s just so awesome to be able to be part of.
David Ralph [28:14]
So when you get up on stage and you start doing your your presentations and your keynote speeches, was that something that came naturally to you? Or was that something that you had to work your way into the confidence levels? were listening to you speak now You’re on fire, but we can hear the competence. Has that always been there? Or has that built up over a period of time?
Ty Crandall [28:36]
For me naturally, I’ve always been a clown. I’ve been good in front of people. You know, I think in high school, I was nominated the class clown and the most outgoing. I mean, this is just, you know, I’m good at putting myself out there. That’s one of the natural strengths that I have. But you know, I heard something the other day that to me was life changing. And I said, you know, extroverts are just introverts that try harder. And I thought, Yeah, man, that is so real. Because, like the real me, I’m cool just staying at home, you know, with my family not being around anybody else. But I thrive in like to be in massive crowds where just chaos is happening. So it really is I think that yeah, it’s natural for me to be an outgoing person. But that does that doesn’t come because I don’t try you know, it is that I try hard to be the person that I actually am. It kind of sounds weird. But again, I think an extrovert is just an introvert that really tries harder and puts himself out there. But when it comes to being out there in front of people that’s always felt natural to me, whereas I know a lot of other people It absolutely does.
David Ralph [29:37]
When we’re talking about extroverts and introverts, I was talking to an expert probably about 100 episodes ago, and he was talking about that that same factor, and that extroverts and introverts are basically either using up their energy or preserving their energy and he says that most people in media or public speaking are actually introverts. But actually hold themselves small. They build their energies up and then when they need to bang, they power it out. I certainly have always thought I was an extrovert but after hearing him talk, I thought, Oh no, I’m actually an introvert. I like to be quiet. I like to have no one around me for days on end, so that when I need it, I’m bear and I can stand up in front of 500 people or I can do this and I’m ready to go. And I don’t think I could do that if I was an extrovert just blasting it out all the time. Do you? Would you say that you’re more introvert or an extrovert? That’s like one of those
Ty Crandall [30:31]
whoa moments to me, honestly, because I’m exactly the same way. I mean, you know, I have to have an hour to two hours every night where it’s just me you know, and I’ll stay up late beyond the whole family for hours and hours. I’ll stay up till three in the morning if I need to, to have that time. You know, I need and I like to be by myself to have time to think to have time to work through problems and strategize and plan. I love that. But I think you’re right i mean a large part of that is me. reserving and preserving energy that I need to be able to then get out there in those situations where I have to put myself out there. And, you know, what I’ve done is made myself an authority in the space because that was kind of a necessity to get my company to where it is. But I don’t like that. I don’t like to be that guy. I don’t, it’s feels very uncomfortable for me to be in situations where people recognise me or they show, you know, appreciation or recognition of my stature where I am in the industry that’s very uncomfortable for me. So I completely understand and relate to what you’re saying. I think that’s exactly how I would describe it. I’ve never heard it described that way. But that’s exactly how I am.
David Ralph [31:39]
Yeah, he’s interesting, because I go indoors, and more often than not, I don’t turn the television on. And if I sit down in a chair, my wife will come in and go on, you can watch the TV and I don’t know I’m just sitting here and I, you know, I don’t even have to, I might put an album on every now and again, listen to something but more often than not, I just sit there and I need that. So that I can blaze big So when you are standing up there and you are speaking, do you look at that and say, This is a natural progression that I’ve moved into? Or has it surprised you, but doing a job like you do can lead into becoming an offer and a keynote speaker, and all these opportunities that come to you, when you tip over that level of success?
Ty Crandall [32:24]
And it’s so weird. I don’t think of it like that at all. And like the the books, for example, you know, when I wrote my second book, my parents I remember on a call with him going, Hey, I found that you wrote this book, and this is your second book, why would you even say anything to us about it? I’m like, well, it’s, it’s just a book. I mean, the book wasn’t to be an author, I just put the book out there to get the authority that I needed to be able to do my job better. You know, and that’s kind of the way I look at it is I’m still astonished when people look at it as that that kind of that from that angle. Because to me, you know, speaking on stage and, you know, writing books, these are things I do to speak on stage or To write books, I do them to further my business, you know, to further me along the path of the business. So I kind of almost look at them as tasks and, you know, part of what I need to do to get to from where I am, to where I’m going. And now I am in my life where my business is me, you know, where I think of us as one in the same so to me, it’s this all the path that I take it down, to grow the business to grow the venture to grow, you know, my family, both my personal family and my work family. So that’s how I think of it. I don’t, I don’t rarely and I don’t do that much in my life where I sit back and go, Wow, look at where I am. I think I’m trying so hard to get to the next step, that I’m always disappointed that I’m not there yet. And very rarely do I ever look at where I am and ever recognise that, if that makes sense. If that’s I mean, it sounds weird, but that’s exactly how I kind of view my life is it’s it’s on a path to get me to one place. And I’m always in a state of disappointment that I’m not there are closer than where I want to be. And I rarely take a look back And just look at it from those lenses.
David Ralph [34:02]
So do you have a problem with celebrating? Because I certainly I’ve achieved amazing success with this show, which I really wanted at the beginning, you know, like a dream. And when I achieved it, it was like, right. Okay, great. And I just moved on. And people were saying, oh, but you threw a party, you know? Well, no, it didn’t really I just kind of blinked twice in a while. When are you the same as that?
Ty Crandall [34:23]
Oh, very much. You know, I’m the kind of guy that will, you know, build a company to, you know, 3 million and people go, wow, you know, you have a $3 million company. I’m like, What are you talking about? That’s pathetic. I’m trying to get to six, you know, and then I get to six. I’m like, What are you talking about? That’s pathetic. I’m trying to get to 12. You know, I’m so focused on where I’m going, that where I am. I’m always the state of disappointment of where I am. And that’s what drives me to move forward. So yeah, very, very much like you describe it.
David Ralph [34:49]
So how do you know the right next step? Actually, I’m gonna play some words. Now. Then we’re going to talk about that. This is Oprah.
Unknown Speaker [34:56]
The way through the challenge is to get started. And ask yourself, what is the next
Unknown Speaker [35:03]
Unknown Speaker [35:04]
not think about, Oh, I got all of this too. But what is the next right move? And then from that space, make the next right move, and the next right move, and not to be overwhelmed by it. Because you know, your life is bigger than that one moment, you know, you’re not defined by what somebody says, is a failure for you. Because failure is just there to point you in a different direction.
David Ralph [35:28]
So, do you go along with those words? Is that something that you do? Do you become quiet when you’re deciding the next move because there’s a truth but everybody thinks it’s incredibly hard to start a business. But it’s not that hard. And it’s not that hard to become successful. But to become really successful, that’s a different mindset.
Ty Crandall [35:48]
Oh, absolutely. I think you have to set a goal you have to know where you’re going. And then once you have that, then you work it backwards to a path that makes sense to get you where you’re going, and then you really need to stay focused on the step by step by step to get you where you’re going. And it’s scary, you know, the bigger and the more successful you become, the scarier it becomes. Because you’re face to left with very big decisions. And I’ve kind of escalated in my life to a point where I don’t have a lot of people around me that can help anymore. You know, I’ve surpassed that level where I’ve come to my parents and say, Look, I’m stuck, I don’t know what to do. And they’re like, Look, you’re talking in a level that we don’t understand. And you kind of get to that point where you realise that it’s kind of just you, there’s, you know, there’s some mentors and people around you, but you have to make very big decisions that could have a very big impact either way with what you’re doing and affect a lot of people where you’ve got to use the data that you have and the faith that you have. And you know, just your belief in your ability to make the right decision to make it through those one by one decisions to get you further down the path.
David Ralph [36:52]
And if it is that scary, why do you want to keep on moving forward? Why don’t you just hang on? I’ve done all right for myself. By here is comfortable. I mean, Florida, I’ve got palm trees.
Ty Crandall [37:04]
I think that, you know, making those decisions is what makes it exhilarating. You know, and that’s one of the things I realised is that being faced with that decision and knowing so much is on the line and whatever you choose, that’s the, you know, hair on the end of your arm standing up the tingling sensation of Well, here we go. You know, here we go. Everything I’ve learned, everything I’ve done up to this point has armed me with the knowledge I need to be able to make the right decision here. And let’s just hope and have enough faith, I’m going to make it so I think that’s part of the exhilaration. And in people like me, I’m just not designed to stop, you know, I’m just designed to keep moving ahead and forward. And I kind of think that that’s what we’re here to do. I mean, you know, as a species, I think that that’s what we’re here to do is advance and progress and learn more and learn to love and care for each other more than just advance. So to me, that’s just that’s kind of fundamental. I do it because of the exhilaration. I do it because that’s what I think we’re here to do is to advance.
David Ralph [38:04]
So how do you know enough is enough untie? How do you know that actually the business that you’ve created has become realised it’s where it should be.
Ty Crandall [38:14]
I To me, it will never happen. You know, I just I’ve realised that and accepted that my life is that enough to me will never ever be enough. I will always strive for something else, no matter what it is, no matter what level I ever get to, I’ll always want to go to another level. And again, that’s cool. I love that because now that I realise that that’s who I am, then I understand that that’s what’s exhilarating to me. That’s what drives me that’s what excites me is just constantly moving forward and growing. Especially in business. I love growing a business to a bigger and bigger and bigger level. And the bigger it becomes the absolute more uncomfortable. I am and I love that too. I love being completely uncomfortable. Where I am because everything is foreign to me, you know, every day I have to learn 100 Do things most of my day is learning things I don’t know, to just be able to advance the next level to me. That is what’s exhilarating. I
David Ralph [39:08]
had an image of you as you were talking about applying your six year old self, building a tower out of Lego bricks and loving it but it was getting taller and taller and slightly wobbly and but still keep them going just to see how far you could push it. I didn’t really strong image of that.
Ty Crandall [39:24]
Yeah, well, I can. I when you say that I visualise my son, you know, doing exactly the same thing. But yeah, actually, it’s funny you say that because that’s not even as a kid I think I was just at my son at with at one of his friend’s birthday parties. And they had these big, big Lego type blocks. And that’s exactly what I was doing was I was stacking them as high as they could go. And then I’m stacking a smaller stack to stand on top of the stack the bigger stack higher. I don’t think I’ve ever got away from that.
David Ralph [39:52]
You really haven’t lost that child in you have you that that there’s wonder in every corner
Ty Crandall [39:58]
I don’t think you can You know, I don’t think you should. And you know, that’s what I love about having kids is they just give me an excuse to play all of the time. And when you see me with my personal life I’m that’s all I do. I mean, when I’m done working, I play with my kids. And I do it because I love to I just love to play I love their excitement level at doing simple things and, and, you know, just from even from, you know, birth, I remember my son walking down, you know, the road at two years old and he would just look at a crack and just we would stand there for 10 minutes just looking at a hole in the ground or crack and he was just mesmerised and I don’t think we should ever lose sight of that. I think we do. I think we become numb to it. But I don’t think we ever can. I think we should have that excitement and passion just to be alive and to live and to progress. I think we have to have that. I think that’s what you know, that’s what makes life worth living.
David Ralph [40:54]
I seem to spend half my time now wrestling with my son. He’s 14 and he Seems to suddenly desire to push his dad around. And so I seem to be battling every time I go into the house and he grabs my arms and tries to push me over. It’s fun. It’s like to ratting stags. But he certainly lost that sort of four to six year olds. Let’s look at a crack and he’s going off to me. He’s going off to me tonight.
Ty Crandall [41:20]
Well, I’m glad you said that. Because now what I’ll do is I’ll somehow build in some handicaps. So when my son gets to be that age, then I’ll have some kind of hidden advantage.
David Ralph [41:31]
I actually, it’s funny, because he’s doing now I was talking to my brother the other day. And my brother is a few years older than me. And he said, Do you remember when dad was winding us up when we used to live together? And I said, Oh, he was always winding us up. And he said, Yeah, but do you remember that time when we decided to throw him into a bath full of water fully clothed? And I totally forgotten about this, but my dad was winding us up, and we was at that age, probably about 19. And I was about 17, where we were physically getting quite strong. And yeah, we We filled up a bar for freezing cold water went and got my dad grabbed him, held him down and threw him in the bath. And so there’s, you know, you own both time, Mr. Crandall, your kids were already planning it now they’re going to be attacking you sooner or later.
Ty Crandall [42:14]
Well, I always say the joke that, you know, my friends that I teach my kid my son pressure points, you know, because no one will ever mess with the kid at school that can drop somebody else with two fingers. So now I’ve learned I need to stop doing that. You’re teaching him to become smoke. That’s what you do. That’s I’m saying now that I think about it, that’s not a very good idea, because I’ll be the one he’ll be dropping in a matter of years with those two fingers. So I’m glad you said that I can now stop that training. And just keep that to myself so that I’ll have the advantage when he gets to be that age.
David Ralph [42:45]
So just before we play the words of Steve Jobs that sends us seamlessly to the end of the show on the Sermon on the mic, what is on the focus for you at the moment we’ve been talking about? Nothing’s enough. You want to keep on growing. Keep on moving. Would you’ve written two books? Yeah, you’re doing so much what’s your focus?
Ty Crandall [43:05]
You know, I think I’m focused on growing where I am, I mean, I’ve got a successful business doing what I absolutely love, I’ve really been blessed to have a fantastic team and get to employ a lot of people and get to see them have that same exhilaration from growing the business. And I’m gonna continue to do this, and I’m probably gonna stick with this another four or five years, and then I’m probably gonna get out, I mean, I imagine eventually I’ll sell the business, and then have the ability to, to not do one thing, you know, to have that ability to kind of do a little bit of everything to maybe invest into other entrepreneurs, and, and be able to watch them grow and be able to be in a lot of different types of businesses, versus just one. So I kind of see that in my next, you know, 10 years of life that that’s my path is, is build this, sell this and then move on to actually being able to invest into many different types of business where I get that opportunity to kind of play in a lot of different industries instead of just doing one thing?
David Ralph [44:01]
Well, let’s bring on the man himself, Mr. Steve Jobs who had some of his greatest successes after his biggest failures, but certainly, in between went into a world of creativity that really made him who he is Steve Jobs.
Steve Jobs [44:14]
Of course, it was impossible to connect the dots looking forward when I was in college. But it was very, very clear looking backwards 10 years later. Again, you can’t connect the dots looking forward, you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something, your gut, destiny, life, karma, whatever. Because believing that the dots will connect down the road will give you the confidence to follow your heart, even when it leads you off the well worn path. And that will make all the difference.
David Ralph [44:49]
He could have been speaking to you directly bear Can you tie?
Ty Crandall [44:53]
It sounded like he was absolutely. What do you get
David Ralph [44:56]
from those words? Obviously they’re nearly well they are loving you is old now. Do you think now you will be as powerful in 20 years as they are now?
Ty Crandall [45:05]
Absolutely. I mean, I think it’s right. You can’t cannot connect the dots looking forward. And you just have to go off whatever it is, whether it be blind faith, whether it be ambition, whether it be drive, you know, I think you’re right. I mean, it’s it life, you know, it’s 2020 or, you know, it’s easier to, to be able to reflect and know you should have made different decisions or do things differently. But I’ve always lived my life in a way that you just live your life with no regrets. And I, you know, that’s always worked out really well for me, but yeah, absolutely. That’s powerful. I think I’ll view those the same in 10 or 20 years as I do now, because he’s right, you can’t connect the dots looking forward. You can only do that when you get forward and you look backwards and realise the path that you took to get there.
David Ralph [45:47]
So the question I pretty much always ask is, on your own timeline, if you went back and you joined up over dots is a big dot that really started you becoming who you are today.
Ty Crandall [46:01]
Oh man, there’s so many it’s hard to narrow down to one. But to me it was the jump from getting into, you know, doing what my parents had always wanted me to do, which was a college career to making the transition into what I always wanted to do, which was sales and final in ended up leading into entrepreneurship. So to me it was that moment when I kind of got away from pleasing them and started pleasing myself.
David Ralph [46:31]
And he really is that it’s, it’s so basic, isn’t it? Once you have an element of becoming selfish, then things do become a lot easier but everyone and I say to my son, just do what you fancy doing. You know, make sure you wash up because wash up and dry up you’ve got to do but after that, just do what you fancy doing because there’s a gift in there somehow.
Ty Crandall [46:55]
Absolutely. And you know, it’s funny because if you talk to my parents now seeing where I am Compared to back then, you know, they’ll tell you that the biggest things they tried to correct me on with the best decisions I ever made, whether it be, you know, going into the military and the second biggest being not finishing college and actually going forward and doing what I wanted to do with running a business. Those are two of the things that they absolutely were adamant about me not making those decisions. And now even as they reflect back, those are two of the best decisions I’ve made.
David Ralph [47:27]
Well, this is the end of the show now. And this is the bit that we’ve been leading up to the Sermon on the mic when we send you back in time to have a one on one with your younger self. And if you could go back in time and speak to the young Thai, what age would you choose and what advice would you give? Well, we’re gonna find out because we’re gonna play the theme tune and when it fades, you’re up. This is the Sermon on the mic
Unknown Speaker [47:56]
with the best bit of the show
Ty Crandall [48:11]
Well, I’m talking to my younger self Ty, hello Ty, this is older ty. And my best advice, probably the age of about 16 would be to trust your gut, to, to accept the fact that probably the things that you think are the worst times the biggest mistakes, the biggest errors that you’ll make will end up leading to you making the most success and having the most success. And you’ve got to have faith you got to believe in it is in the path that you have. You have to do things for yourself. And you have to you know, get an idea of where you’re going and stick to that path. And even if you waver off that path, you know, always try to keep yourself focused and direction pointed ahead, on on what you think you’re passionate about. Try to find your true passion and try to live your life passionate. I mean those So I think that would be probably my best advice.
David Ralph [49:02]
Time, what’s the number one best way that our audience can connect with you.
Ty Crandall [49:07]
They can go right to our website which is credit suite com that’s credit suite.com And they can even have a free ebook on how to build business credit at credit suite comm forward slash Ei n.
David Ralph [49:19]
We’ll have all the links on the show notes. I thank you so much for spending time with us today. joining up those dots. Please come back again when you have more dots to join up because I do believe that by joining up the dots and connecting our paths is the best way to build our futures. Mr. Ty Crandall, thank you so much. Thank you. Now, can you imagine being excited and passionate every single day? You just felt that he woke up every morning and he was going for it? And there’s there’s no difference with him being on this podcast to another podcast. He loves what he’s doing. I found that really insightful that that interview that he was a man on a mission. And he knew that in his heart of hearts, it was the challenge that really lit him up. And how many of us have a challenge like that? How many of us are going through the motions go into jobs that we don’t like, just because it pays the bills. And yeah, there’s nothing wrong with that, if that’s what you want to do. But surely there’s a better way. And the better way is to feel inspired every day. That’s what I want. And hopefully, that’s what you will want as well. Thank you so much for listening. As always, the show is getting bigger and bigger and bigger. I’m so excited about where it’s going. It’s gone beyond where I thought already. And so for the next year or so, it’s gonna be it’s gonna be a push, but together, we’re getting there. Thanks so much. This was David Ralph. This was Join Up Dots. We’ll see you again soon. Cheers. Bye, bye.
David doesn’t want you to become a faded version of the brilliant self you or wants to become. So he’s put together an amazing guide for you called the eight pieces of advice that every successful entrepreneur practices, including the To that changed his life, head over to Join Up dots.com to download this amazing guide for free and we’ll see you tomorrow on Join Up Dots.