Nancy Giere Joins Us On The Join Up Dots Business Podcast
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Introducing Nancy Giere
Nancy Giere is todays guest joining us on the Steve Jobs inspired Join Up Dots business podcast.
As she says “After a lifetime in the corporate training world, custom training consultant, I know how businesses operate and I’m not afraid to shake things up.
My unique perspective combined with 25+ years of experience has empowered me with fresh insight and the industry’s best-kept secrets that I’m ready to share with you.
On a lifelong campaign against boring training, I use the power of storytelling and light-hearted humor to create an engaging, fun, and interactive environment.
Masterfully intertwining comedic humor with life lessons, my stories make learning stick!
I have worked with some of the biggest names in corporate America like Johnson Controls, Harley Davidson, and Northwestern Mutual.
Well as an ex-corporate trainer who would do everything he could to bring excitement and humour and hell fun into a training session this mission speaks to me.
So why do so many people hide behind seriousness and professionalism, when actually the world loves to feel playful and engaged when learning?
And when did this concept first come into her mind, or was it something that simply came naturally to her?
Well lets find out as we bring onto the show to start joining up dots with the one and only Nancy Giere.
During the show we discussed such weighty subjects with Nancy Giere such as:
Why is it that the middle management of the world never want to go through the same training as their staff.
Nancy reveals why its so important to make a list of everything you need to do to start a business right
How the production qualities of videos on YouTube have gone up exponentially which can create fear of tackling the same.
Nancy shares a story of a vacation she took, and why people are not willing to see what is all around them and just enjoy the moment.
How To Connect With Nancy Giere
You can also check our extensive podcast archive by clicking here – enjoy
Full Transcription Of Nancy Giere Interview
Life shouldn’t be hard life should be a fun filled adventure every day. So now start joining up dots tap into your talents, your skills, your God given gifts and tell your boss, you don’t deserve me. I’m out of here. It’s time for you to smash that alarm clock and start getting the dream business and wife you will, of course, are dreaming off. Let’s join your host, David Ralph from the back of his garden in the UK, or wherever he might be today with another jam packed episode of the number one hit podcast. Join Up Dots.
David Ralph [0:40]
Yes, good morning to you. Good morning cheer and welcome to Join Up Dots. Thank you so much for being here with your sexy bodies attached to your sexy ears. I appreciate every single one of you. Now, a lot of you listening are in corporate land, you know that time when you’re sitting at your desk? And yeah, the line manager comes across and says, Oh, you’ve got training at 10 o’clock and you look at your watch. Oh, I’ve got so much to do and then you traipse off into a room. And you stand there watching somebody drone on reading a PowerPoint presentation and are you just want to get back to your desk? Well, that is not going to happen today. And it’s not gonna happen much more because today’s guest is on a mission. Yes, as she says after a lifetime in the corporate training world customer training consultant. I know how businesses operate and I’m not afraid to shake things up. My unique perspective combined with 25 years plus experience has empowered me with fresh insight and the industry’s best kept secrets that I’m ready to share with you. Now. She’s on a lifelong campaign against boring training. I’m on the side. I use the power of storytelling. She uses the power of storytelling. I try light hearted humour. She does that. So we both tried to create an engaging, fun and interactive environment masterfully, intertwining comedic humour, with life lessons, stories that make learning stick. Now she’s worked with some of the biggest names in corporate America, like Johnson Controls Harley Davidson, Northwestern Mutual. And as an ex corporate trainer myself, who would do everything he could to bring excitement and humour. Guess fun the entire training session. This mission speaks to me. So why do so many people hide behind seriousness and professionalism when actually the world loves to feel playful and engaged when learning? And when did this concept first come into our mind? Or was it something that simply came naturally to her? Well, let’s find out as we bring onto the show to start joining up dots with the one and only Nancy Giere.
Nancy Giere [2:41]
I’m doing great.
David Ralph [2:43]
You are you? Start today, your microphone working? Now we can I know. It’s like you’re in the same room now instead of being been locked up in a cupboard underneath the stairs by some mad uncle. So um, are you? Are you feeling free? Are you feeling good? That Are you, Nancy?
Nancy Giere [3:00]
I am I am I’m ready for I’m ready for anything today.
David Ralph [3:04]
I’m going to give you what I can get. Because I’m going to say to you straight off the bat. I was a corporate trainer for many, many years, I would say 90% probably 95% of presentations and stuff that I used to sit through bored me, they bored me. And a lot of the time. They were very good. They were good people, but I lacked something that kept me engaged. What is it? What is the X Factor that gets people really to learn and hang on every word and not look out the window and not think what they’re going to have for lunch?
Nancy Giere [3:38]
Exactly the biggest, the biggest thing that anybody can do is tell a good story. Because the story is what makes the facts stick. And what I have found over the years is that people are so concerned about trying to deliver so much content that they forget about, well, what am I going to do to make this really make a lasting impression with people? How are they going to remember this when they get back to the job? Because you know, there’s this this tendency, I’m going to try to tie everything I know and eight hours. Well, you know, good luck with that.
David Ralph [4:07]
Yeah, and when they get back one of the things as an ex corporate trainer I used to hate but there was, there was no kind of results, I would go through all the training, I would get them really clued up and you kind of knew that they would go back to their desk, and then over about two or three week period, they would just slip back into their old routines. It was like a kind of tick box culture. I hold my hands up. I never nailed that. I tried to find many different ways. But I never nailed that retention of information. So what was I missing?
Nancy Giere [4:41]
Well, the biggest part to have information stick is there’s got to be follow through when people get back to work. So if somebody goes to get this great new course they learn this new way, a new process or they learned some new skill, and they’re all excited about it. Whoo. You know, I’m ready to get back to work and there’s no support or reinforcement for it. Because typically, the managers haven’t been skilled up in the same training. And so they’re not they don’t really understand what’s happening. They’re not there to support it and follow through. And let’s face it the end of the day, you know, what gets measured? is what gets done.
David Ralph [5:14]
Yeah, cuz because the managers don’t go on the training, do they? They kind of sit separate from it. And they go, Oh, Jim, Jim, Jim and Nancy, you’ve got to go on to this. But I’ve got no idea. It’s just kind of landed on their desk.
Nancy Giere [5:25]
It just hardly ever. And you know, I did a programme many years ago for Johnson Controls, where was a communication skills training, we had the frontline people, they’d go out, they do the work, and they leave and they were in and out. Nobody knew that they were there. So the salespeople would go around, they’d want to renew the contract. And they go, Well, we haven’t seen you all year. So why do we need this contract? So we had to teach them about, you’ve got to go and you’ve got to say, Hello, you’ve got to do the work, you’ve got to go and let them know that you finished the work what happened and have a dialogue with your customer, and we train the staff to do it. And we also train the managers to do it as well.
David Ralph [6:00]
Is it easier being a trainer, I was in house trainer, so I used to do the training courses for everybody on different subjects, I used to come up to me and say, we need this to be trained out. And a lot of time, I didn’t know the subject myself. And I used to have to learn it. You know, I did certain courses where at nine o’clock in the morning, I started learning the thing. And by lunchtime, I was teaching the thing out, you know, I was one page ahead of people. But is it easier when you come in to accompany code? Did I kind of respect you a bit more?
Nancy Giere [6:33]
I think there’s what now what I’m seeing is people are looking for subject matter expertise, and then building then teaching that person to really be better at doing the delivery, which which can work very well. If you have the right personality, I did a gig where we were teaching accountants to do thought leadership type of training, some of them were great, because they had just like this innate personality, so you could give them here, and they had a sense of what was happening in their industry. And then they were able to, you know, position it and personalise it. I think the I think when I’ve left a company and then gone back as a consultant, they’ve always thought I was way smarter, though. Yeah, what happened, I’m still the same person. Every day,
David Ralph [7:20]
right, but you are because you’ve detached yourself. You know, even in that moment, when somebody got promoted, I used to try my best to get my team promoted. I used to say to them, leave the desk and go somewhere else, you can’t sit at that same desk being somebody different, they’re still going to think you’re the same person, you’ve got to sort of detach yourself and move on. So they are going to think you’re more experience because nobody values a kind of genius in their midst Do they?
Nancy Giere [7:54]
know and I always find it interesting that on somebody’s last day at work, people have all kinds of nice things to say about how wonderful they were to work with. Well, now it’s their last day. So I mean, why don’t we more often
David Ralph [8:08]
is that Yeah, but that’s a bit creepy.
Nancy Giere [8:09]
I feel appreciated.
David Ralph [8:11]
Yeah. But that’s a bit creepy. And, you know, some somebody and say, you know, I really love what you’re doing today. It’s all right. Well, yeah, but you do all the time. But if you just do it out of you know, out of the blue is gonna, it’s gonna be hashtag Me too. In that
Nancy Giere [8:27]
route, you have to handle it, you have to handle it, you have to be natural, and you got to be real. And I think just don’t forget to say, Hey, you know, great job today doesn’t have to be a big deal. You have to be all gushy. And oh, you’re so wonderful. But just stay. Yeah, good job on that project. Now, let’s turn things like that.
David Ralph [8:42]
Yeah, let’s turn it away from your skills. Because this is a kind of entrepreneur or show where we teach people how to build online businesses. Now, I’m always fascinated by this bit where somebody is in corporate land, they’re doing a job. And I think I might as well do this myself, I might as well do this myself and get paid a lot more money for it. And then they leave. And then they suddenly think, Oh, Jesus Christ, I’ve got to learn marketing. And I’ve got to get a website done. And I’ve got to learn all the other stuff in sales. I’ve never done sales. I’ve just stood up in rooms doing these presentations. And now I’ve got to be the salesperson as well. And I’ve got to get a VA and I’ve got to get How did you do that? How did you actually transition from working for somebody to actually doing it yourself?
Nancy Giere [9:28]
Well, the first thing that I did is I sat down and I made a mental list of all the things that you just mentioned, I’m going to have to sell, I’m going to have to have website marketing. I’m going to need an accountant or bookkeeper. Excuse me to help me. And I, my first focus was just on coming up with what’s the business going to be? What is it that I’m going to offer people that was the first thing that I looked at, and then I started just going to people that I already knew. So it didn’t matter if I didn’t have the you know, the fancy website, and You know, the glossy materials to handout and here’s my downloadable PDF, and here’s my opt in and blah, blah, blah, blah, blah. I just I started with people that already knew me. So there was the credibility there. And that’s always the best place to start, because they’re not necessarily going to care that you don’t have all of those other pieces in place. And then once you kind of get that momentum with the people that already know, know, even like you, then you can start to expand your net. And then you can start looking at, well, what’s the what’s the minimum? What’s the minimum, I need to have a decent website so that I can have a place to send people and then start to just build it out from there. And it the funny part, I think sales is what we need to do the most. But it scares people. People don’t want to sell. And I’m never I’m not very good at sales, but you have your own business. So
David Ralph [10:46]
how’s that gonna work? When it comes to sales, I find that the majority of people will do anything other than the money thing. And I think I think I was like that. But I had a lady on the show, who said that she actually had to class it as her number one fear. And so how to do that when I was a kid, it was easy. I used to knock on doors and say, Hello, Mister, would you like your car washed? And would you like your lawn mowed and things like that? There was no issue in that regard. But then once it was kind of adult time, and I was wearing Big Boy pants, it felt it felt different. And I had to I had to ease into it. Now I eased into it. And I think everybody goes through this journey is when you realise that actually, you’re not selling, you’re giving people something that they want, and you’re giving them value, and you’re not trying to actually make money from them, you’re actually trying to help them. I think that’s when it changed for me, what about yourself,
Nancy Giere [11:46]
I think that’s very true to look at, you know, stop, and I’ll say I’m really good at I’m really good at what I do. And I can really make a difference, I can really help someone. And when I can shift my thinking to that space, then I’m much more effective when I’m in sales mode. But what what we have to sort of get rid of is the monkey mind that the chatter like Who do you think you are doing this? You’re not good enough? Nobody’s gonna watch you look at all your competitors. They’re so look at they’re doing all that cool stuff. And that person just said they hit their first million indebted and what did you know, you can just make yourself go crazy, listening to all that? All that chatter. And you just got to cut the chatter because I think at the end of the day, people don’t they’re, it’s like, you’re not gonna love me. It’s it’s you know that we’re not online dating here, people you’re not looking for swipe left.
David Ralph [12:33]
Nancy Giere [12:34]
That’s a whole nother thing? Yes. They keep swiping left on me today. And I don’t know why. And
David Ralph [12:41]
I thought swiping left who is good? Is that you don’t want somebody or is it I? Tell? Tell me, tell me, Nancy, I want
Nancy Giere [12:49]
you to swipe, you swipe right for what you like, and you swipe left for what you don’t like, Oh, isn’t it asked me how I know these things.
David Ralph [12:56]
I won’t go there. It’s a can of worms. I don’t want to open but now I’ve realised why I’m always sitting in a pub on my own. I’ve been swiping left all the time.
Nancy Giere [13:07]
Maybe it’s different in your country, I don’t know.
David Ralph [13:10]
It’s a genuinely a generally is. So well with your business. One of the things that we talk about on Join Up Dots is one of my phrases of ease, feel sexy. And what I mean by sexy is that that time when you feel really good in yourself, and you just know that you’re, you’re playing t skills, and it’s like, it’s so easy, and you just get good at this I’m really, really good. How often do you feel really sexy in your business, that you’re really in the zone and everything’s coming your way against the swimming and treacle feeling like a mess and thinking oh, my God, you know, I’ve got so much to do.
Nancy Giere [13:50]
Do you know it varies depending on the the projects that are going on and how engaged I am in the projects. I mean, I have some people I work with that I just love. And then there’s some projects that I feel like I’m just sorted, I’m just dragging myself through. So I mean, I can go in and out of that feeling all day, it’s kind of depends on what’s the work that I’m doing. And one of the best things is if I’m talking with someone about kind of where do they want to go with their online courses, and they have like this huge breakthrough and they get this real clarity about what they want to do. They get excited, I get excited.
David Ralph [14:23]
When you are feeling sexy, vo Is it something that actually holds you back from moving into the scary zone because that’s where growth is when when you’re doing stuff that you’re actually scared about because I’ve become very aware of certain things but I do really, really well and really, really easy but bring quite a lot of value to me personally and financially. And I’ve also been realising, but I’ve kind of rested on Bose for too long, and there’s a time to shake things up because ultimately that becomes boring to you.
Nancy Giere [15:01]
Yeah, that’s, you know, that’s so true. You can get to the point where you know, you know how to do something so well, you can either do it, it’s either do it with ease, or you’re sort of Well, well, what’s next? That pushing over that point is where, you know, there’ll be everybody, like you said, you know, when you’re willing to cross over into what scares you, that’s when the big change can happen. And I feel like I’m, I’m on the edge now of starting up a whole group programme, and it’s scaring me to do it. Because I have to every day, I’ve got to have all the marketing emails and all the all the pieces that I have to have in place, the amount of work is overwhelming. And I keep thinking, what if this doesn’t work? What if this doesn’t work, but I know it’s going to be a huge key for me to really make a lot more money this year, when it goes, Yeah, but yeah, there’s just this part of me like, Oh, I, you know, I have to, okay, I got to do the next step. And I’m sending this this communication out, and it was, you know, am I gonna get the response. And so people can start to sign up. And it’s a little it’s, it’s, it’s different than my just picking up a corporate client and going through and saying, let me build out a programme for you. Because it’s their stuff. It’s their material. I’m putting them out there when I put myself out there. This is my scary zone right now. But I know, it’s, it’s going to make a huge difference. And I have to keep telling myself that, hey, no monkey mind comes in.
David Ralph [16:32]
Yeah, it will take 90 but I think that you are starting something with too much affection, or maybe too much attached to it. You know, yeah, I remember doing my first webinar. And I thought to myself, Oh, I’ll be able to do this. So easy. I used to do presentations all the time and stuff. And then once I started setting it up, I was thinking, this is a totally different ballgame. Here. It’s not like standing up in a in a room. With people sitting in front of you. This is like clicking this button and moving this button and all that. And so I used to just do it to an empty room, I used Lync calm to zoom, and there was no one there. But I would still do the presentation like there was people there. And then I invited three or four people in very, very small and just sort of built up from there, I didn’t have anything Because ultimately, they don’t care about the handouts, they don’t care about the PDFs, or the email sequence. They just care about you. And once you get to that point of feeling comfortable with your offer, I think you build up from there. What I’m saying is, I think too many people build up the offer, and then dive into it without being the offer themselves. And then working out actually, what do I need to complement this and supplement what I’m what I’m providing? Yeah,
Nancy Giere [17:51]
yeah, there’s like to find that balance, because a lot of people will say, well sell it and then sell it and then build it. Yeah. And then I think to myself, well, you can have enough time to build something that’s going to be really good. So why not? Do some research and figure out if it’s something that people want? And if you get a good reaction? I mean, you can because what you’re doing research, if you’re doing, you know, one on one interviews or focus groups, you can let people know, hey, I’m planning this, this, this is a programme that I’m planning. And I’d love to keep you engaged as I go through the process. I think it’s a kind of a softer way in to
David Ralph [18:26]
the first course I ever did online. It was about 80 videos, and I was thinking about 80 videos. Yeah. And I was thinking like, they need this and I need that. And they, they need this. And then, you know, it went on and on and on and on and on. And I haven’t sold any of them. And I look at it now. And I think Yeah, because it was too much. But my my best one was 12 videos, but I just kind of told them exactly what I needed to do to get going. And I could have done that in an afternoon. But the first one I built out, took me mumps and mumps and mumps, and I look at it now and it is so complicated. And so it’s just kind of sitting there really. And I think that’s when I fell into the trap of building it out. Based on van or van actually saying, look, this is ugly. This is ugly, guys. It’s gonna be ugly, but you get in there early bird, and then you’ll get the value and I’ll keep on improving it and then your gain from it, you know, take me on the journey with you. Yeah,
Nancy Giere [19:26]
it’s just it, you know, to position it to let people know get set the expectations right on Okay, this is I’m gonna continue to grow with this. This programme that’ll be great. It’ll be fun to see what what’s new and how it how it all changes. It’s like it’s it but I think there’s like finding that balance. But we all have a tendency to want to put too much into programmes. And that’s where you lose people because it’s like there’s so much information that can’t be can take it all in. Or it’s done. It’s recorded. And there’s not the visuals aren’t very nice. Yeah, they’re not they’re not compelling, they don’t they don’t connect. They’re just they’re gratuitous, or the person, like this morning, we were trying to get the microphone squared away, right? You need to have the good sound, you need to need to be smiling. If you’re gonna be on video, right? You need to be engaging. You do make use need to make gestures, you just have to think about well, I’m on a small screen now, as opposed to being on a big stage. And so that changes how I’m going to move. But I don’t want to just sit here and be like, well, now I’m going to tell you about,
David Ralph [20:30]
right. It’s interesting, you say that I’m going to play Oprah when I’m going to be back with you. Okay, here’s Oprah.
Nancy Giere [20:36]
Okay, the way through the challenge is to get still and ask yourself, what is the next right move? not think about, Oh, I got all of this stuff. What is the next right move. And then from that space, make the next right move, and the next right move, and not to be overwhelmed by it. Because you know, your life is bigger than that one moment, you know, you’re not defined by what somebody says, is a failure for you. Because failure is just there to point you in a different direction.
David Ralph [21:08]
Now, you are saying something interesting about how you look and how you present yourself to the world. Now, I used to traipse around England and stuff doing training courses for people are going to these halls and stuff. I often am wearing a suit and combing my hair. I never considered what I look like it was just what I look like. And I would turn up and I would just do it. Now when you’re on zoom. I spend more time trotting around with getting the light right in the office and getting the the green screen looking good. And everything else. It’s it’s a totally different ballgame. How do you overcome that? That ability to actually look at yourself, where when you’re doing live training? You don’t? How do you overcome that?
Nancy Giere [21:55]
Like the days after that happened to me one day, I had brought up zoom. And I didn’t realise it was early, way early. And I didn’t realise that people had already joined. And I’m looking at I’m looking at myself, but you know, I wasn’t in Pyjamas at least I was dressed and ready. But I’m looking at myself and I go, oh my god, what happened to my neck. And then I look in the chat window. And people are making all these comments about telling me how nice I look.
David Ralph [22:23]
And so you would not stretch out your neck and rubbing rubbing yourself where your
Nancy Giere [22:28]
butt just touching my neck. So that’s so it’s not you know, as a family show, I but I didn’t realise that that had happened until I grabbed the recording at the end. And I wanted to chop off the beginning and chop off the end of before I sent it off to everyone. And then I then I knew why everybody was being so complimentary. But in the moment because I didn’t realise that they saw me. I was like, Oh, isn’t that nice?
David Ralph [22:49]
But it is an icebreaker, isn’t it? what you did there was Connect naturally with them?
Nancy Giere [22:55]
Yes. I think they everybody appreciated it. Because they just you know, I’m sure because that’s thing when we’re on the on zoom all day. It’s really hard to not look at yourself.
David Ralph [23:06]
Yeah, I don’t know. Why do we need to look at ourselves?
Nancy Giere [23:10]
Oh, yeah, it’s like, what what is happening, it’s and it’s, it’s, it’s, and it’s it’s stressful. For a lot of people, I tried to just move, move, like one person and I put them under my webcam. And that’s the person that I that I talked to, and just not not look at it and to not look at me. I don’t know what the psychology is, that’s got us looking at this where we’ve got, you know, hair right and everything else because you know, I’m I don’t wear a lot of makeup. I mean, I have my hair is done nice. I’m a very just minimalist person, I’m lucky I can be minimalist, because not everybody can. But so it shouldn’t really matter because this is just who I am and where I am. And if I met you in person, if we were sitting in, in a studio doing this, or if we were on location or something I wouldn’t be I want to make sure you know take care with my appearance, but I wouldn’t be so focused on it as when I can see myself even now the microphone, I can see myself on my screen off to the side. I can’t don’t look
David Ralph [24:14]
at this interesting because online and this is something that my clients struggle with getting out there. They all say, I don’t really want to get out there and I say, you’ve got to get out there. You know, you’ve got to it’s no different than working in a shop or an office. You’re out there. You’re not sitting in your downstairs toilet, you’re out there but it just seems different online. And a lot of times they will try to hold back or they will do presentations with the webcam off. And I say just turn it on. Just turn it on. You learn so much by just connecting now with yourself again. There is that personal connection which is very easy to do when you’re greeting people coming into room. Hello, very nice to meet, you can sit bare, you know, nice to meet your bank. You don’t kind of get that on zoom, people just turn up and they look half interested all I haven’t turned the camera on and stuff. How do you deal with that? Do you say to everyone, but I’m not going to speak unless you turn the camera on? Because that’s what I do.
Nancy Giere [25:20]
That’s a good I haven’t tried that. I you know, I try to get people engaged right away just asking you a simple question in the sort of the, the warm up to when the programme is actually going to start, you know, where asking where people are from, and you know, make just a general comment. That’s a real, real simple, basic thing to do. But you can also do something like, have everybody. What shoes are you wearing today? You know, show us your shoes, and everybody hold up a shoe or something? I mean, it sounds kind of silly. Women love that. Because oftentimes, you know, they’re wearing crazy shoes. Usually, if I was in that session, though, I’d be well, I’m barefoot. I’m in California, I don’t wear shoes, but but asking people to engage in some way or type in the chat. The latest thing that embarrassed you type in the chat, the latest, you know, anything that you can have people do getting people to turn on cameras, though, is hugely challenging, because even if you request it, they won’t do it. And I’ll just say, Well, if you want to participate in the discussion, if it’s going to be the q&a, you got to have your camera on. Yeah, you want to talk live, you have to have your camera on.
David Ralph [26:27]
So it’s gotta be that personal connection isn’t there.
Nancy Giere [26:30]
Because even though it’s like a bunch of boxes on the screen, just being able to look at eyes somehow that that brings me in to the group. I feel like I’m I could work the room. I did a programme that was actually a little foray into stand up comedy. And it was it was so odd to have everybody be muted, because it’s like, you have no idea. Is that joke landing? are they laughing? How long should I pause? So I asked them to spotlight me and have sound on when I went because I wanted I needed to get that reaction, I needed to know if they were responding to what I was saying. Because, you know, I didn’t want to go into the next great joke, and they’re still laughing and so they don’t, they can’t, you know, they can’t work with me. And I think that’s even that’s part of just how we how we connect with people. Because if you can get people get people kind of going and laughing, then they’re engaged. And let’s face it, we watch a whole different screen for entertainment. Yeah, and maybe that’s part of the challenge with people’s concerned about appearance and everything is because we’re used to this medium, where you know, everybody really looks good. unless their character is supposed to be a hot mess.
David Ralph [27:41]
Which is why which is why I don’t turn the camera on when I when I do a podcast. So I’ve never had the camera on once, but I do I do like zoom when there’s all the faces. It fulfils my, my Brady Bunch, fantasy. But I’m with Marcy Brady. She was the one she was the one when I was young, I’ve gotten those she looks fine out. But still,
Nancy Giere [28:02]
that might be dead.
David Ralph [28:04]
Do you know I think I’m gonna google it while you’re while you’re talking. Because then I can go back and edit it. In case I’ve said anything bad about Marcia Brady.
Nancy Giere [28:12]
But that’s right. I think it’s really, I think that maybe we’re onto something here with this whole idea that we know we’re comparing this medium, to an energy to an entertainment medium. You know, we get entertainment from screens all the time, whether it’s our phone, or computer or TV. And there’s a certain aesthetic to to how television shows or documentaries or our films are made. That doesn’t that’s not the same aesthetic as a zoom meeting. But but maybe there’s something subconsciously that we’re looking for. More than what’s there.
David Ralph [28:50]
I think you’ve hit the nail on the head. I can report that Marcia Brady is still alive. Find a good
Unknown Speaker [28:56]
David Ralph [28:57]
thank God can call her then. Yeah, she’s gonna
Nancy Giere [28:59]
ruin your day.
David Ralph [29:00]
I age 60. She’s 64. And she lives in Los Angeles, California. It will mean nothing to anyone in a solo who got born in the 80s and stuff. But hey, she was begging and look up the phones as well. And and evil can evil go with him and the $6 million man.
Nancy Giere [29:20]
David Ralph [29:21]
this was the 70s this was the 70s I think this is interesting, right? Because Yeah, you’re absolutely right. When I started Join Up Dots back in 2013. It wasn’t a video based thing. It’s still not a video based thing. But I used to do videos and sort of throw them up. And you didn’t really care what you did. It was like the content was important. And that was it. So you turn on the webcam, you get a green screen on bang, it was rare. But now people have raised the game massively. You go over to YouTube and you look at it and it looks like professional news reports. And you think oh, my God, you know, the quality bears great and there’s mould angles going on. And they’re all good sound. And it’s just so different from when I started. Once again, does that give you a challenge? Do you think to yourself, right? That’s what I’m aiming for? Or do you look at that and think, now, actually, that’s not required storytelling, and the content is the key thing that keeps people engaged. You know, we’d sit down fires many, many years ago, and we didn’t have things going on all around us. It was just a story that kept us hooked.
Nancy Giere [30:31]
Well, I think there’s two interesting things going on right now. One is that the demand for content that’s better produced is going up. But if inside, that better production, with the lower thirds and things flying in and having a yo picture in picture, things you can do on a tool like e cam. That’s all wonderful. But if the content isn’t good, that none of that that’s not going to matter, because eventually people are going to going to go into it. And there’s no substance, if there’s no way for you to hook me in, if there’s no next steps or actions that I can take, if all those key elements of what makes a good course, which I believe the story is the linchpin in the course, if they’re not there, the high production doesn’t matter. Now, having said that, I don’t think people are going to tolerate as much when somebody just takes their webinar records it, you know, chops off the front chops off the back, and slaps it up online. I think people because I think in the webinar, you have tended to be more chatty. And when I’m looking at a video, I want it to be more more condensed, I want you to get Get to the point. Take me there fast. And so we’ve got that we’ve got though, that’s going on, then look at what’s happening with clubhouse, which is an audio only platform that’s just taking off like crazy. bn and because I think they’re, you’re having a conversation now. And we’ve been longing for conversation since, you know, with the pandemic happening, and we’ve all been locked down. to just have a conversation feels so good.
David Ralph [32:15]
I’ve never gone to clubhouse, and you know why I keep hearing about it. And I think to myself, Periscope, do you remember periscoping and, and that kind of came and disappeared. And everybody was saying it’s the new big thing. And I think to myself, I’m gonna leave it I’m gonna wait until the new big thing is the big thing before I jump jump in. Because I do find with businesses, they’re all jumping on the next thing trying to gain the next inch of value in their business and they forget about ultimately, it’s door to door ultimately, it’s knocking on people’s doors and actually speaking to him, everything else is just smoke and mirrors. Really, it’s all about connection with people. And that’s what I dislike about so many things. So I turned Join Up Dots onto just a podcast, it used to be sort of loads of other things I was doing. And now literally you can’t find me anywhere other than the podcast. But I would like to think that the podcast has got a quality about it because it’s the only thing but I do all the other stuff. It can just go and float really
Nancy Giere [33:24]
well that’s I think that’s the challenge if if you’re spread out across so many platforms does weird you know, do you really is there any substance and it’s it’s challenging to keep up with it all? And don’t you know now what’s the other big thing the other big thing that maybe isn’t such a big thing like would Tick Tock start oh you gotta get you got to be on Tick Tock it’s like whenever something new it’s like shiny object. Let’s go do this new thing. But yeah,
David Ralph [33:46]
my kids love Tick Tock though, but you know, they’re always on Tick Tock but they literally look at it and me things were something that he’s dancing with a cat and I go number one Why have I failed then number two, why are you watching it? And three Why have you wasted 30 seconds of my life showing it to me you know what is the point but there’s some
Nancy Giere [34:08]
David Ralph [34:08]
I will never get that time back but I can’t I can’t grasp tik tok all the other platforms. I can go Yeah, okay, fair enough. But I’m missing some piece of the puzzle of Tick Tock.
Nancy Giere [34:20]
This is when I start to feel old.
David Ralph [34:23]
We’re already old we’re already old if if we’re not dancing with cats, cats on Tick Tock when when something’s gone wrong, Nancy.
Nancy Giere [34:31]
And they’re not deemed crazy for dancing with cats on Tick Tock.
David Ralph [34:35]
I was cats can off move though. They’re they’re really they’re really good, especially the ones. Now I won’t go into my Tick Tock world. Now. Let’s jump back into your business again. So do you remember when the first time because this is one of the other points that I am always fascinated with? When people start doing a business. And then the first client says yes. And then inside is almost like oh, it’s real. Now. Oh my God, I’ve never I’ve now got to do this. But before it was all right, just say I was doing it. But now I’ve actually got to do it. You remember that time
Nancy Giere [35:08]
I do. And it repeats itself why bris re revamped my business after a little bit of a little bit of a hiatus, I kicked it all back up again. And so I had that experience twice. I remember the first time it was like, wow, I’m going to be able to do this, it was a big enough contract. And I thought, I’m off and running. And it only took me three months. So I felt really good about that. And I had enough work for it was like a six month deal. So then it gave me this base, and I could breathe and go, Okay, I’m gonna make this work, I can really have this go. You reach the point, though, where you’re, you’re spending so much time working with clients that you’re not, you know, it can be easy, then to not keep the engine going to keep the leads coming in so that you’ve got a good active pipeline
David Ralph [36:01]
is a key point. Yeah, to back to, because I’ve been through that as well, where certain things became easy. And so I didn’t stir up the potter enough. And then once the easy bit finishes, and at the beginning, I think most of us think were business geniuses. And I hear I hear people talk this and I laugh inwardly, because you get the easy pickings right at the beginning. And then once that dries up, but you’ve then got to do the work. But I think all of us at the beginning thing, at least this online works easy. We can just sort this out. It’s up and running. But then you go into what Seth Godin calls the dip.
Nancy Giere [36:44]
Yeah, it because it’s you, you can have a gap then in what your in your work, because you’re just you’re okay, you’re going along, you’re working, you haven’t have enough coming in to keep going. But then but you know, then it it stops. It’s it can be stopped start, stop, start, stop start. And this is where it’s important and reach a point where when do you have to bring in other people to help you so you can continue to grow?
David Ralph [37:11]
What do you do when you get bored with your business? Because once again, we all do this, we all sit there thinking it’s just a job. Now I’ve just kind of created a job for myself that this was supposed to give me all the free time and the fun then. And now it’s just a bit of a slog. Now it does get easier, but there is a bit where it is just slug time all the time. How do you sort of separate yourself from that? and reconnect with the reasons why you were doing it in the beginning?
Nancy Giere [37:41]
That’s a really good question. I’m trying to really recall, when I felt like that, I have felt more like I go into where I have, I have overwhelmed and I have so much to do. And that I feel that my time is that I just don’t have that I don’t have the capacity. And that’s what makes me crazy to be able to know I got to work hard to make things go but but if you don’t enjoy it, when what what’s the point. And sometimes if I have too much going on at the same time, I’ll go into overwhelm. And I’ll just take a breath and suck what is counterintuitive, but when I’m feeling overwhelmed, there’s too much to do, that’s when it’s time to get up, get out, take a walk, go do something nice for myself, so that I can recharge a little bit and come back to it. And really sort it all out. And I think sometimes the overwhelm comes when there’s you don’t have the right support system in place to kind of take off some of the pressure.
David Ralph [38:46]
Because I lost my enjoyment for everything other than the podcast. You know, I it just seemed to be. It’s just one thing after another constantly, constantly, constantly. So I went through about a three month pruning, of looking at everything thinking, what value is this actually bringing me against? I just thought I should be doing it and stopped it. And I stopped all social media, or Facebook posts and stuff. And people said, your mind, your mind, your business is based. It’s done nothing wrong to my business. And I would say to everyone out there, if you’re creating content, it’s not about being everywhere. It’s about being where your best and everything else is it’s not going to do your business any good. Even if your bear if it’s not top quality stuff. What do you think, Nancy?
Nancy Giere [39:38]
I think that’s very true. I think the focus is very, very true. Right now in terms of social media. I’m focusing on LinkedIn, that’s where I’m gonna play and put all my all my attention there. Other people say, Oh, yeah, but Facebook is so great for business too. Well, you know, I can’t divide myself between the two platforms right now. Maybe I’ll bring it in later. To me, Facebook has been more about that’s for people to get to know me more on a personal level where LinkedIn is more of a business platform. Now certainly I’d let my personality shine through. I mean, I’m not going to be just dull and boring over there. But I think to just focus really get myself going there. And once that’s kind of going and running, well, then what do I want to bring in next?
David Ralph [40:23]
Let’s hear from Steve Jobs. Of course,
Steve Jobs [40:24]
it was impossible to connect the dots looking forward when I was in college. But it was very, very clear looking backwards, 10 years later. Again, you can’t connect the dots looking forward, you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something, your gut, destiny, life, karma, whatever. Because believing that the dots will connect down the road will give you the confidence to follow your heart, even when it leads you off the well worn path. And that will make all the difference.
David Ralph [40:59]
Do your thoughts join up? Nancy?
Nancy Giere [41:04]
They’re starting to
David Ralph [41:07]
you can see that, can you you’ve got a bit more clarity perspective on it.
Nancy Giere [41:11]
I have much more clarity and perspective. And I have a better sense of where I want to head next than certainly I think there’s been a lot of lots of parts of my life that I think is true for for many of us, things just kind of happened to me.
David Ralph [41:29]
When you were unsure, what did you do to gain that clarity? Did you work harder? Or did you just allow things to naturally occur?
Nancy Giere [41:44]
I did a bit of both. I mean, depending on the situation, a bit of both. I have a tendency, though to more. Let’s just see what happens next. Because for whatever reason, it always it always works out may not may not go the way I thought it was gonna go. But I you know, I end up in a better place. A lower I love that. I think too, if you’re focused, if this, I’ve heard this many times, and I’ve believed it to be very true. But if you’re attached to a particular outcome, you can lose sight of other opportunities that are around it, you can miss something else. If you’re if you’re just and I’m thinking like, I know, you want to be specific and goals, I’m trying to trying to put this together in the right way. But to be to be I think it’s when you’re when you’re attached to a particular a particular outcome particular I’m losing, I’m losing my thoughts here. Because I’m gonna just let stuff happen. But it’s got to download from somewhere right now because I’ve lost my train of thought
David Ralph [42:53]
when when you are aiming for one door. You’re missing all the other doors aren’t here, basically. Yeah. And
Nancy Giere [43:00]
when you travel, and people I was on a tour of the napali coast along the island of Hawaii, beautiful, beautiful scenery. One of the most beautiful places I’ve ever been. There were tonnes of people. They were looking at it through a camera almost the whole time. And I thought you’re not really you’re not seeing this expansiveness of where we are. And what’s here, because you’re just looking through that small lens. And that you’re just getting that little frame one guy. I think he had the camera attached to his face on the old. You’re missing. You know, great. Yeah, take pictures. We’re on vacation, take pictures, but you need 100 you could miss what’s happening around you,
David Ralph [43:48]
as I never take a camera on any vacation. Because I love it when it comes up on TV. And I can go I’ve been there. I’ve been there. And I my family used to get really annoyed. But now we’re doing it the same. We had a wonderful road trip through New York and New Jersey up to Canada a couple of years ago before things went a bit strange. And the amount of times we see things appear on the TV and my kids go Oh, yeah, we were there weren’t we? Yeah, we were and I like that spontaneous reflection. More than just billions of photos. But you used to print up and put in folders in the old days and now you just leave on the device and you never look at anyway.
Nancy Giere [44:29]
Yeah, it is kind of nice though that the pictures a picture will pop up every day on my iPhone or my iPad and it’s it’s it’s always like oh yeah, that was that was a good day.
David Ralph [44:41]
Yeah, Central Park seems to be the one we can’t escape from he seems to be on the TV, every everything. Every film you look at it’s there’s a zoom across Central Park. wonderful place. So let’s bring you up to date by sending you back in time because this is the part of the show. We call this sermon on the mic when we’re going to send you back in time to have a one on one with your younger self. And if you could go back and speak to the young Nancy, what age would you like to speak to? And what advice would you give her? Well, we’re gonna find out because I’m going to play the theme. And when it fades is your time to talk. This is the Sermon on the mic.
Unknown Speaker [45:23]
We go with the best bit of the show.
Unknown Speaker [45:32]
Nancy Giere [45:41]
I would look at looking at little Nancy, she’s got so little, she’s a freshman in high school. And her world is just been up ended, because, sadly, her brother died. And it changed the whole family dynamic. And Nancy retreated. She’s telling you don’t retreat, I’ve got to flip the story here, don’t retreat, take some time to degree was okay to be sad now. Everything’s gonna be okay. You’ve got a light in you that you need to let shine. And the best way that you’re going to be able to do that is to build up your capability as an entertainer, as a comedian, and put yourself out in the world in as big of a way as you possibly can. Because I’m here to tell you that I didn’t really try to put myself out in that big way, until I got on the other side of 55. And that’s the point when I had the courage and the bravery to do things differently. You little Nancy, in about a year, things are going to open up and things are going to look better. And that’s going to be your time to start to expand and grow in a different way. Don’t feel like it’s okay to be average and hide. Really work to be the exceptional person that you are. And I would love you to start doing it now. So you can avoid some of the challenges that are going to occur later. Because you have got some holes in your education that you’re going to need to figure out how to fill so it won’t be so hard to get through college and get that advanced degree and that you’ll have more choices in the world of work because you’re going to have a more solid foundation. That’s my advice to you, young lady. That’s what I think you can move forward with today. And
David Ralph [47:49]
I reckon she’d actually listen to you I can she she’d hang on those every words. So Nancy, what’s the number one best way that our audience can connect with
Nancy Giere [47:58]
you? Well, the best way is you can find me My website is Nancy geary.com and Gary is spelled g i e r e that can also find me out on LinkedIn. And if they want to go old school here’s my us phone number it’s 414-315-9809
David Ralph [48:23]
Wow, give me a phone number in films yeah
David Ralph [48:27]
it’s always 555 in films always find out five I don’t know why that is maybe that never exists but um so so there you go. Three o’clock in the morning Britain a be phoning you. Yeah, yeah, well, you’re never
Nancy Giere [48:40]
I’ll never sleep. Well, I do. It does. I haven’t go in silent mode, starting it at midnight. So you got to catch me between 7am and 12pm. That’s when I’m available to talk.
David Ralph [48:49]
Perfect. Well, Nancy, thank you so much for spending time with us today. joining up those dots and please come back again when you got more dots to join up because I do believe that by joining up those dots and connecting our pasts is the best way to build our futures Nancy Geary Thank you so much.
Nancy Giere [49:07]
David Ralph [49:10]
Nancy Geary. So she was a in corporate training and now she’s building her own business, trying to go against the boring training by using the power of storytelling and light hearted humour. And it really does sort of it comes together when you can blame education and entertainment it’s sometimes you can go too far one way sometimes you can go too far the other but certainly you hit both emotional sort of attachments to why people listen, tune in, or watch or whatever you’re doing. So if you are interested in getting an online sort of business going then think about it. How can you make it as fun as an entertaining as possible? You don’t have to be stiff and boring. You can just enjoy yourself. Until next time, my young padawans thank you so much for being here. That was join up Dogs and I’ll see you again soon I will I will, I’ll be
David doesn’t want you to become a faded version of the brilliant self you were wants to become. So he’s put together an amazing guide for you called the eight pieces of advice that every successful entrepreneur practices, including the two that changed his life. Head over to Join Up Dots comm to download this amazing guide for free and we’ll see you tomorrow on Join Up Dots.